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Brant County Ford Sales

Brant County Ford Sales

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4.2 Google Review
85 Lynden Rd, Brantford, Ontario, N3R 7J9, Canada
(519) 756-6191 www.brantcountyford.ca
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Dec 28, 2018
Brant County Ford gave me the gift of a Christmas miracle on Christmas Eve this year! I needed a tire installed and most places in town were closed but thankfully Brant County Ford was open and completed the task in a timely manner. All staff were very polite! I returned today to get some recalls done on my vehicle and again, polite staff, especially Al in the service department who worked on my vehicle both times. My only complaint would be with the shuttle driver - I offered him directions to my address, but he chose to take his own way and ended up taking me to the wrong street. I wasn't in a hurry and he was very polite about it so it wasn't a big deal, but that could easily be a major inconvenience for another client.

Jan 5, 2019
Mother in law had tires in storage and didn’t remember where they were. I finally found them, service people say they have them. Manager calls and says they were throw out and if I pay $480 he will give me new tires. What a scam, don’t deal with these people. They for sure sold the tires and are double dipping. They never called to say they were throwing out the tires. Even admitted to that on the phone. Left 2 messages with the GM and haven’t gotten a phone call back.

Sep 17, 2018
On a recent trip to this dealer I had a confusing problem. I own a 2016 Ford Edge and on 2 occasions in the last week I would lock my car at night and when I came out in the morning the front windows had automatically come down. Not able to figure it out I went to the dealer and asked the service advisor. He immediately found out that my car was not under warranty and wanted me to authorize a $125.00 expense minimum for a diagnosis because it sounded like an electrical problem to him. This answer seemed very fishy to me and I wasn't prepared to spend the money so I left. At home I googled the same question and immediately found out that with an electronic key; the FOB is programmed to do this if the lock key is depressed in your pocket for an extended period. Seems like a simple solution but now I am LIVID. I feel the dealer should have provided this solution instead their advisor said nothing and was willing to take me for a minimum of $125. I went back and told them this and told them they were a bunch of thieves. Their response was to tell me that I had 5 seconds to leave the premises or they would call the police. I PERSONALLY will never go to this DEALER because I question their HONESTY and INTEGRITY.

Oct 25, 2018
I called multiple times to book an appointment to get my car serviced. Each time I was told to leave a message and that someone would get back to me. Naturally no one has ever returned my call. Terrible service!

Nov 22, 2018
Lots of inventory and freindly Staff. Large service department that can help you out.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm Today
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 5 pm
Sat:9 am - 5 pm

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