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Brantford Hyundai

Brantford Hyundai

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4.3 Google Review
463 Powerline Rd, Brantford, Ontario, N3T 5L8, Canada
(519) 751-2171 www.brantfordhyundai.ca
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Google Reviews

Refresh Reviews 4.3


Jan 7, 2019
Outstanding sales experience from start to finished. Met all of my requests and were able to put me into a vehicle within a week over the Christmas holidays. Was very happy with my experience and will definitely recommend Brantford Hyundai.

Dec 17, 2018
Have had a great experience with this dealership. Andy has been incredibley patient and helpful as I slowly decided if I wanted to buy a new vehicle and if so, which one. I never felt pressured and he was always willing to explain and answer all my questions. The other staff members were also always so pleasant. I would highly recommend this dealership.

Dec 22, 2018
Purchasing was a great experience, Andy was informative and very quick! However, 3 months after purchasing my BRAND NEW Elantra, it BROKE DOWN on me, while my young daughter was in the car. Engine was revving insanely high and car wouldn't accelerate, engine light turned on, and I had to drive to dealership in unsafe conditions as I didn't have time to wait for a tow. The service department guys were extremely inconsiderate to my situation and couldn't have cared less about my frustrations in having to deal with this issue. When you purchase brand new you do not expect it to break down or have issues months into purchasing. My complaint was escalated to the service manager who ultimately did nothing except listen to me vent and agree that my frustration was warranted.. she agreed some empathy could have been displayed at some point but what's done is done.... Service drove my car a couple times, used my fuel and added km to my car, yet made it very clear to me to ensure I fuel the loaner car (it cost me $6 to fill up). When I arrived to pick up my car I made it clear I was livid about the situation, the guy shrugged and handed me my keys... Edit: Andy called me and has calmed me down immensely, service should be happy to have a co-worker such as him on their team! I'll be giving them another chance before going elsewhere, but service should certainly take a class or two in being empathetic towards people's situations.

Oct 31, 2018
I had an excellent experience with Brantford Hyundai and picked up my new Elantra this morning. Ryan and Judy were fantastic and made the buying process easy and fun. Super professional environment and everyone I dealt with was friendly and welcoming. So happy with my new vehicle and would recommend this dealership to anyone looking to find a new set of wheels.

Oct 19, 2018
Searched recently on Facebook Marketplace for a Jeep Wrangler, found one at Brantford Hyundai used. Got in touch with the salesman Andy Roberts. Set up a time to view the vehicle with him and he went over it with me, very knowledgeable and helpful. Such a very nice man and a pleasure to deal with. I would certainly return to this dealership and deal with him again without hesitation, thank you again Andy.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm Open Today
Thu:8 am - 8 pm
Fri:8 am - 5 pm
Sat:8 am - 5 pm

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