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Al Serra Used Vehicle Center

Al Serra Used Vehicle Center

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4.3 Google Review
6061 S Saginaw St, Grand Blanc, Michigan, 48439, United States
(810) 694-5440 www.alserra.com
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Google Reviews

Refresh Reviews 4.3


Aug 23, 2018
Ron Allen had us in and out with a vehicle in an hour. Very professional experience and great service. No hesitation to replace a dead car battery. He was far better to deal with and more capable than salespeople I've worked with at 'luxury car dealerships'. This will be our first stop when we need another used vehicle! Could not be happier with the vehicle that we bought and the price that we bought it at. The used vehicle center is **AS-IS**, just like almost every other used car lot - Al Serra does not hide this fact and it's prominently displayed everywhere and explained to you multiple times. It is probably the most honest and straightforward used car dealership I've ever visited. The amount of reviews on here complaining about vehicle issues after purchase is crazy! Almost every vehicle on the lot is likely to have some issues, they don't do any refurbishment/maintenance or detailed inspection from what I saw. This is how they offer such low prices; these are the same types of vehicles as you'd buy at a dealer auto auction. The big difference here is that you can actually drive them before buying. This all worked to our advantage, since our vehicle had many minor issues that I could easily fix and as such it was priced well below book value and probably scared off most customers. No one wants to buy a minivan with a broken sliding door, but it's a $42 part and an hour of time to fix it. With any used car, if you can't inspect it yourself and have trepidation, have a professional do it.

Nov 20, 2018
From my first contact to set up a sales appointment to the final purchase . Very impressed! The sales staff doesnt work on commission but Ron Allen worked so hard to get this deal done it felt like he was getting 20% . I'm sold

Jan 11, 2019
I thought i could trust the name Al serra. My family and myself will never buy from these crooks again. Worst place I've ever bought a car. DO NOT BUT A CAR FROM THEM. Bought a Chevy Malibu 2013 from them only for them to sell it to me messed up car didn't even last a day and the General Control Module went out on it they wanted to charge me $50 just to look at it and then only offered to let me have the parts for dealership prices. Spent $5000 on a pos that didn't even last 2 days. If you want janky pos cars buy it here. If you wanna be ripped off buy it here. Now I'm out $5000 and a car.

Sep 8, 2018
Had a fantastic experience with this dealership. The sales person went the extra mile for me. I recommend this dealership

Aug 30, 2018
What's up with this place? You buy a vehicle here not even two years ago and then they want to slap you in the face (figure of speech) when you want to trade in the vehicle they sold you. Especially when you took very good care of your vehicle and fixed all the things that were wrong with it when you bought it. And only want to give you a small fraction of what you paid for it. So not right.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 7 pm
Sat:8 am - 4 pm

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