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Dino's Auto

Dino's Auto

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4.5 Google Review
3698 Innes Rd, Ottawa, Ontario, K1C 1T1, Canada
(613) 841-2277 www.dinosauto.ca
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Refresh Reviews 4.5


May 10, 2019
Had a very pleasant experience buying a used Subaru from Sarah Major at Dino's. We were able to take a long test drive without the sales people sitting in the back seat (important to me). The purchase process was uncomplicated and they did everything they promised in a timely and professional manner. No pricing surprises either. Purchase price plus taxes and licenses. Fully certified with a full tank of gas. I was able to take the car to my mechanic and Dino's took his report seriously. I got a great deal on a great car.

Mar 2, 2019
Had an excellent experience at Dino's Auto this past week when I purchased my Hyundai Elantra. Sarah Major did an outstanding job making sure my whole purchasing process was easy and as quick as possible. During my initial visit, she was very polite and welcoming; as well as the rest of the staff that I met. Very informative and flexible when it came to financing and warranty options which was very appreciative. The communication between the company and client was excellent. When I went to pick-up the vehicle, Sarah and the staff made it a fun and exciting experience. The car was ready and I had fun taking a photo before driving off the lot. To top it all, a few days later, Sarah contacted me just to see how everything was working out; such above and beyond customer service. I've never had this happen before from other vehicle purchases in the past. Overall experience was outstanding. Thank You Sarah and Dino's Auto

Apr 16, 2019
I was hesitant when I saw this was a small family-run business, but Matthew gave top quality service at a reasonable price. In fact, I had an issue with my car a week after I bought it, and they fixed it up at no charge. Would definitely recommend this place to others looking for a used car.

Apr 25, 2019
I seriously did not think that buying a used car could be this easy. Sarah was fantastic - attentive and focused when discussing the things that were important to me about a vehicle. I came to look at a specific car they listed on their website and there was no attempt to upsell. The negotiation over the price, usually uncomfortable with sales reps, was totally painless. Paperwork, payment, financing, all done with a minimum effort and maximum efficiency. There was total transparency and Sarah offered documentation and a range of options at every step. We were all squared away in what felt like minutes with zero pressure and total comfort. They clearly took to heart that our purchase was a family vehicle and safety was paramount and the work they did during the safety inspection reflected that. The one glitch was a bit of damage the car picked up between purchase and pickup, but even that is getting resolved within a week (despite the Easter long weekend). I'm super happy with everything and am grateful to Sarah and the Dino's team for making this the easiest big purchase I've ever made.

Apr 17, 2019
I bought a car from Dino's Auto a month ago. They have fair price, and professional environment. I am happy with purchase!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm

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