Lexus On The Park - Car Dealership - Toronto, ON - VerView
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Lexus On The Park

Lexus On The Park

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4.7 Google Review
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1075 Leslie St, Toronto, Ontario, M3C 2J7, Canada
(416) 391-1600 www.lexusonthepark.ca/?utm_source=LocalSearch&utm_medium=Organic&utm_campaign=GoogleMyBusiness
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Google Reviews

Refresh Reviews 4.7
Dec 29, 2018
Fantastic service from the moment we stepped in the dealership! We were greeted by Kevin who is a true gentleman. He is very attentive, friendly, intelligent person, took extra miles to please all our inquiries. We couldn't wish for a better service as it was already outstanding from test drive to picking up the vehicle. This is the best dealership of all Lexus dealerships in town: clean, friendly, customer-oriented. So far, this was the most wonderful experience buying a car.
Nov 13, 2018
“Exemplary Customer Service”-Shad We recently purchased our pre-owned Hybrid car and are loving it. From the time we were introduced to Alex Thomas (sales consultant), until the day we picked up our car, he provided us with the exemplary customer service. He was very patient, calm, provided us with all the different options and didn’t pressure us at all. He is very knowledgeable, friendly and a kind-hearted person too. Alex went above and beyond to make it a pleasant experience for us in purchasing our car. My husband and I would like to wish him great success in his career. We would also like to acknowledge the entire team, including Anthony, Sean and Christine for providing us with the excellent customer service experience.
Jan 8, 2019
Service was great! I got a flat tire and they were able to fix it pretty quick even though they were really busy. The only other thing I'd say is they didn't have any drinks or snacks like other Lexus dealers do so that wasn't as good. Still a good experience though.
Dec 5, 2018
i bought Lexus 2015 ES300h confident enough that this dealership has a good refutation for their used car especially the BRAND LEXUS. However, both of the Salesmen and the used Manager, never told me that car was on accident , until one of my friends who worked on Auto Collision shop told me that , the left side of the car and the front could be seen that the paints are chipping or peeling. Until, one day when I washed and dry the paint had started to peel-off. So, i called the salesman who sold to me the car, First, he said that in order to repair the paint damage I have to pay for 500 bucks. With all that frustrations and disappointments about this car I called Lexus Canada. And told me go to back to Lexus On The Park dealership which I did and ask for the used car manager. At this point, the used car agreed to repaint the peel-off damaged but did not paint the rest of my complaint, After, returning to pickup my car, another disappoint again on my part as customer the car was not clean yet with those dusts coming from the painter"s job. Same situation upon picking up my after signing the documents the car interior was not clean, I was thankful, that one of guys in service bay offered to clean the dusts. The other issues were: the brakes and tires were not balance , weird noise (as this writing and after the foreman went with me to hear the noise) where it came from after applying the brakes even after the brakes bleeded or service already after my complaint. Overall, I would NEVER again buy a car or SUV in this location. where HONESTY IS NOT THEIR BEST POLICY IN SERVICE. of this said dealer.
Nov 8, 2018
My husband & I were both appreciative of the fact that our Sales Associate Tom H didn't give us the "hard sell" that we've had elsewhere in the past. Tom was very informative about our vehicle of choice and made the whole process a pleasure. Delivery Specialist Christine N was so patient in setting up all the bells and whistles in the "cockpit". She answered my many questions very respectfully and didn't make me feel like I was technologically challenged...which I am ;)

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Opening Hours

Mon:7 am - 9 pm
Tue:7 am - 9 pm
Wed:7 am - 9 pm
Thu:7 am - 9 pm
Fri:7 am - 6 pm
Sat:8 am - 6 pm

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