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Cornwall Freightliner

Cornwall Freightliner

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3.6 Google Review
2015 Vincent Massey Dr, Cornwall, Ontario, K6H 5S7, Canada
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Refresh Reviews 3.6


Sep 8, 2018
Sorry but this place is a RIP OFF and the crew is dis-honest I visited this place with a rendez-vous in order to have the roof of my Mercedes 230 SLK looked at because it was misaligned An agent from the service desk drove my car into a bay at 9:30 am I went and sat in the showroom waiting area. At 10:00 am I curiously walked in the bay to see what was happening. I didn't see anyone working on the car. It was parked with the trunk closed and the hood open with a battery charger installed and charging my battery. I walked back in at 10;30, 11:00 and finally at 11:30 (every half hour) I didn't see anyone working on the car and the car was in the same exact position, trunk closed and battery charging I went back and sat in the waiting room,, around 11:45 am I saw threw the showroom window a mechanic walking towards the service area with a piece of paper in his hand. At 11:55 I walked back into the bay and saw that my car was gone and another was on the lift. as I went to the front of the building I noticed my car at the service door so I walked in the service area and asked about my car. I was told the roof needs two hinges and two cables to get it aligned and that none of the parts were in stock. So I asked for my bill for the service and I was presented with an invoice for 2 hours worth of work total $250.00 I asked how he arrived at 2 hours work and explained all the above. His answer was to shrugg and nod ...... I asked to speak to the mechanic ,, of coarse that never happened I insisted an experienced Mercedes mechanic only needs open the roof to notice it needs 2 hinges ,, total time would be less than 15 minutes ... I get that a garage would work on a car for less than an hour but charge an hours worth of shop charges but why 2 ? Since i wasn't getting anywhere with those two jokers at the counter, I paid my bill and left ,, I wouldn't even return there to wipe my feet on their welcome mat Be aware of their dishonest work practices and if you must go there because it's conveniently close,, never leave your car unattended, visiting these dishonest crooks Terry

Apr 3, 2018
Excellent mechanics. Fast and efficient service

Jun 16, 2018
Great people, great service...

Jun 27, 2018
Quick and easy service

May 9, 2018
Great service department

INDUSTRY BLOGS

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Opening Hours

Tue:7:30 am - 12 am
Wed:7:30 am - 12 am
Thu:7:30 am - 12 am
Fri:7:30 am - 12 am
Sat:7:30 am - 12 pm

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