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Mike Knapp Ford

Mike Knapp Ford

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4.5 Google Review
607 Niagara St, Welland, Ontario, L3C 1L8, Canada
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Refresh Reviews 4.5


Jan 4, 2019
I suggest getting your own loan ahead of time as their financing was 6.99%. They said they would try and get the best percentage rate but it never changed. First bank I went to gave me a better rate. Also be prepared for pressure from the business manager to get the extended warranty(bought from the used lot). Decide if you want it ahead of time because cancelling it and getting your money back is like pulling teeth and takes weeks. My parents bought a car there years ago and when they had their mechanic do the service checkups and oil changes their warranty was voided (not a backyard mechanic). Car was late at pickup, due to it being cleaned (not cleaned well) no big deal. They fixed a few scratches but not a dent they said they would. And usually a new car comes with a full tank of gas but this one did not. So far no problems with the vehicle itself, but have only put on a few thousand km. Would I go there for service? No probably not Buy another vehicle there? Maybe if it’s a good deal that I couldn't find elsewhere.

Jan 2, 2019
We have dealt with Mike Knapp for our last 2 Trucks they are Awsome. We dealt with Dave W both times he is great and very helpful and goes out of his way to make sure you are very happy before you leave. Service Dept. Scott T is also very helpful and goes out of his way to make you feel great before you leave.

Oct 24, 2018
Mark was extremely friendly, accommodating and helpful. My whole experience went smooth and within no time I was purchasing my new truck. He went out of his way to get the payments to my budget as well. I would highly recommend Mike Knapp ford to anyone.

Oct 26, 2018
Hi Mike....hope you are having a good Friday. Everyone loves Fridays. I must say from the time Spencer and I arrived on the lot Joe was full of information and motivation....all while wearing a big smile. Keep smiling Joe.. and Mike..thanks for crunching those numbers making it possible for us to drive that beautiful Ford Escape off the lot. Thanks again Spencer and Jackie

Oct 31, 2018
My most recent visit to Mike Knapp Ford to have my car repaired was very positive. From the diagnosis of the problem, to the cost estimate, to the actual repair, the service was most professional. The repair was well done in the estimated time. Most importantly, the service representative that I dealt with was very knowledgeable and personable. The whole experience was very pleasant and more importantly my car is running great.

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Opening Hours

Mon:9 am - 8 pm Open Today
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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