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Mackinac Sales Inc

Mackinac Sales Inc

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3.5 Google Review
w858 US-2, Saint Ignace, Michigan, 49781, United States
(906) 643-8040 www.mackinacford.com
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Oct 28, 2018
Our 2011 Taurus suddenly stop in Mackinac city, we got in touch with the only Ford dealership around ( across the lake in St. Ignace) the Mechanic drove 20 miles to start our car at no charge but he advised us to bring it to the dealership just to make sure that we make our trip back home ( 800 miles away) safely, they were incredible professional and the only thing that they charged us was a new battery, thank you Mackinac sales

Jul 23, 2018
I live almoat 300 miles away when my car broke down. We were told to take it to a local shop for our water pump. Well on my specific car its quite the job so we were advised to take it to the dealer. In the beginning they were very nice said they would save us a tow bill and go get it from the shop. The vehicle needed about a 12 hour job. He said once he got the keys he would get right on it. We thought perfect. Well it had sat there for a few days i called to check the status and they hadnt even looked at it yet. This is on a monday and i tell them i really need it Wednesday as i have a free ride up there and wouldnt require to take more time off work etc. He (Joe) tells me it more than likely wouldn't be done. I asked why we were not advised that it would be this long when we left town and his answer was well I can drag it along side of the building and you can come pick it up. Excuse me we trusted you from 300 miles away and this is the customer service we received as im stuck home with no vehicle. Needless to say i had to have it towed again to another dealer and when the tow driver called they wouldn't release my vehicle because i owed them for a tow bill. So i had to pay them $70 for taking it across the street and treating us this way and then pay again to have it moved to another location. I have never dealt with such poor customer service!!!

Jul 9, 2018
On vacation from the southern part of the state. Had a problem they were uninterested in fixing. Said it would take days to get parts. As a Ford employee my self, I am reporting them to the dealer board when I return to work.

Nov 30, 2017
They were very helpful . Got us back on road. Thanks guys.

May 9, 2017
I had an issue with my 2017 Ford escape that my local dealership was not able to diagnose and fix the three times that they had it in their shop. I drove by this Ford dealership and thought I will just stop and take them for a quick ride and see if they have witnessed this type of defect in the past with any other other customers. We went for a quick ride, got back to the shop they diagnosed it within about three minutes and 15 minutes later I was on the road with the problem fixed. I highly recommend this for dealership, and in particular Mr. Paul Krause.

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Whisky 101: A Light-hearted Guide to the Water of Life

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Opening Hours

Mon:8 am - 5:30 pm Today
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm

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