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Eastway Toyota

Eastway Toyota

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3.7 Google Review
9375 Tecumseh Rd E, Windsor, Ontario, N8R 1A1, Canada
(519) 979-1900 www.eastwaytoyota.com
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Refresh Reviews 3.7


Oct 8, 2018
Just have to commend the service team at Eastway for their friendly and efficient service last Wednesday when I arrived (from Manitoba) with what I thought was a wheel bearing problem. A warm greeting from Heather and the team (in what seemed like a genuinely nice place to work) made me realize that I had made a good choice for a check on my car; my car was fitted in and dealt with promptly. It was like having a caring family member take care of my car's problems, and the coffee was great. Heather and the service team at Eastway are very friendly and helpful.

Oct 15, 2018
Both sale and service staff are courteous and willing to go above and beyond to leave customers with a positive experience. Extended warranty plans however, need to be better explained at the time of sale and they need to be written in a clearer manner to avoid misinformation (mileage between required oil changes is just one example of potential confusion). Service visits are required to be booked well in advance and sometimes the suggested time-in for routine maintenance seems excessive, but technicians appear to be taking their job seriously and maintenance operations seem to be thoroughly performed. Recommended!

Sep 28, 2018
We purchased a used car from Eastway Sept 2018. The service here was excellent to say the least. Our sales consultant, Louie, was very knowledgeable about their vehicles as well as laid back, with a no pressure approach. The general manager, James, who approved our offer was accommodating and very gracious. Thanks guys for a great experience.

Oct 16, 2018
I bought a new 2018 4Runner from East Way Toyota back in August of 2018. The rep was Afran, till this day he still keeps in touch with me asking how I am liking the car and makes sure I get a nice car was every time I come in for a service. He also helped me set up an appointment to install a deflector. I had my first service appointment yesterday and met Heather who did an amazing job explaining things to me, especially about the maintenance schedule for my new car. Unfortunately that was not explained well to me at the time of purchase. I would recommend you guys do a better job giving your customers something on paper to follow before we leave the dealership. I am not a car person I have no idea when things must be changed even oil, tire rotation, refill fluids, etc. Luckily, Heather was very knowledgeable, kind, patient and explained everything to me including information about my ECP warranty. She was not in a rush to just get me out of there but took the time to answer all my questions. Looking forward to my next service appointment (and free car wash of course!).

Sep 17, 2018
Top quality service. New tire cheaper than Costco and available next day rather than in 8 biz days. Plus a free car wash. I'm thoroughly impressed.

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Wed:8 am - 8 pm
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