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Volvo Metro West

Volvo Metro West

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4.2 Google Review
5450 Dundas St W, Toronto, Ontario, M9B 1B4, Canada
(416) 231-1984 www.volvometrowest.com
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Google Reviews

Refresh Reviews 4.2


Jan 12, 2019
We purchased an XC40 from this Dealership, the professionalism and friendly environment made this a great experience. No one is pushy, and you are treated with respect. Alex Singh, Gary and Al made this purchase an enjoyable experience for us, and Alex is always available for us when we have questions, we call him:) I would highly recommend this dealership.

Dec 18, 2018
Not an honest reliable professionals. Don't trust them make sure to put every detail on paper including delivery dates. They hook you up and keep postponing. If you don't call to follow up, they don't. Better go somewhere else. Not worth it.

Dec 10, 2018
DO NOT SERVICE YOUR CAR HERE! I had such a bad experience, honestly I caught them in a lie and they shrugged it off, they expect you to have a ton of money if you drive a Volvo. In my opinion they and crooks 110%. All I wanted to do is replace my key fob fro the car because mine was worse for ware. Thats it! 1. I take my car in and told them I wanted a new key fob, they tell me to come in at the end of day to pick up my car and it would be roughly around $300. 2. I come in, they charge me and give me a new key fob and then say the new key fob doesn't actually work because they couldn't program it. (This after they charge me and give me a brand new key fob that doesn't work!) . I asked the guy so you just sold me a usless key fob? He said yes and shrugged hi shoulders. 3. The guy then tells me and hands me a quote(already made up) for $1,200 telling me this is what I have to pay to have something in my car fixed so that new key fob would work. 4. I then tell the guy, I have my old key fob and it works perfectly. The guy looked shocked, he didn't realize I had this. I told him I would go home and get my key fob. 5. I brought in my key fob and showed them it worked perfectly. They then take my car to the back and miraculously they were able to make the new key fob work.... WOW amazing. They all looked liked I caught them in a lie, no sorry or anything for making me come in twice and trying to trick me of over $1,200... CRAZY, I was going to send in a complaint to the head office but got side tracked. I even remember when I got in the person in line ahead of me complaining about pricing. Again, I DO NOT RECOMMEND TAKING YOUR CAR HERE - HUGE MISTAKE! Go to anywhere else. I love the Volvo brand but I'm switching it over now to something else, lost me as a lifer for sure.

Nov 16, 2018
Customer service is their top priority. Had a very minor issue and Phillip the service manager addressed it immediately. Very happy to recommend this dealership.

Oct 20, 2018
Daniel S was very helpful and made the entire experience very smooth for my new XC90. Al also helped me to make informed decision. Reception was also very friendly and helped me to get the license number I wanted. Overall it was very comparable to my previous experience with lexus dealership.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Today
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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