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Performance Mercedes-Benz

Performance Mercedes-Benz

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4.6 Google Review
371 Ontario St, St. Catharines, Ontario, L2R 5L3, Canada
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Refresh Reviews 4.6


Dec 31, 2018
It’s always a pleasure coming to Mercedes Benz and being looked after by Alex Evans. This is my second Mercedes and I’m glad I chose to do business with him. The most important thing for me is to choose a safe car. The second thing I look for is a dealership I can trust over the years. With Alex's help, I feel I’m in good hands. He also has a fun sense of humour- makes the experience of buying a car really enjoyable.

Nov 26, 2018
I’m beyond grateful for the excellent service experience from Performance Mercedes. I was starting to loose faith in the Mercedes brand due to poor customer service with the two local dealerships to me. Wait times for servicing and loaner vehicle availability is a joke at the other Mercedes dealerships. I’m so beyond impressed with performance Mercedes because they not only got my vehicle in quickly, they fixed it right, The first time. They even came to my doorstep to pick it up and drop off a loaner vehicle!!! WOW I’m completely amazed! I didn’t even buy my Mercedes at their dealership. And they still truly rolled out the red carpet. I absolutely will only be buying and servicing with Performance Mercedes. Thank you all for making my Mercedes experience so great. But special thanks to Matt my service advisor. Being so diligent in just making things happen. It’s such a great feeling to know that there’s a dealership that actually works in the customer’s best interest and takes pride in exceeding highest expectations. I think every Mercedes driver needs to experience the Performance Mercedes ways. Thank you!

Jan 3, 2019
First off, I have been to other Mercedes-Benz dealerships and by far this one was the best. Greeted with a smile, car was pulled out before we got there, Alex came into the car for the ride to really show us all the features that I wouldn't have known without him insisting to come on the drive. He was patient, calm and not pushy as usual sales associates are (which is what my last problem was at another location). He worked with us on getting the best deal. He brought down the manager for us to meet during the process. Alex is someone I would request when going into this dealership because he follows up with you personally as if he has known you for like 10 years to make sure your happy before and after your purchase. By far the best service. He even told me to pose and snapped a pic since I was so excited about the car I forgot to snap it. I would also like to give a huge thanks to Tiffany Picca in the financial department for the smooth and caring service in explaining all the warranties and all our options best suited for us. Thank You Performance Mercedes-Benz!

Dec 29, 2018
The guys at this dealership are fantastic and very professional. Alex was the main person I dealt with and he was extremely honest and punctual throughout my car buying experience which in my opinion can be a lost art. Made spending money enjoyable. Ryan (manager) was great as were Nick and Shobhit. I never thought the people inside a dealership could alter ones buying experience that much but they do, and did. If you’re thinking of buying a car, check with my guys at this dealership first. Thank me later.

Nov 2, 2018
Alex Evans provided outstanding customer service! Extremely professional and knowledgeable! The best car buying experience I have EVER had! If your buying a new car you must call Alex Evans first! He even delivered the car to me on his day off! Would highly recommend. Love my new B class. Thank you Alex!

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