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St. Catharines Nissan

St. Catharines Nissan

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4.5 Google Review
155 Scott St, St. Catharines, Ontario, L2N 1H3, Canada
(905) 646-9999 www.stcatharinesnissan.ca
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May 22, 2019
Most people fear speaking to Dealers, in the past I have also been one of these people. It wasn't until I was introduced to Rob Reilly, Special Finance Manager, when my views had changed. Rob is sincere in all that he does, he is not just knowledgeable, but resourceful. Yes, this is what you should expect from a Finance Manager, but he does it so well. Quick, efficient and super fun to deal with, it was/is a pleasure to speak with him as his door is ALWAYS open. That is hard to come by these days- Rob is the exemplar of Superior Client Services/ Customer Services, and I will always turn to him with my questions regarding... anything!! He's just that kind of guy!! With that being said, he has been very respectful to my situation and even though I have not "signed on the bottom line" for a new purchase, that hasn't changed how Rob treats me! I am truly thankful to Rob and I trust his employers know how valuable he is to St. Catharines Nissan. Well done!

May 31, 2019
They were fairly busy when I arrived, but I was greeted within a few minutes, and was served as soon as someone was available. After a short discussion, I was offered a test drive - which to me is the most important part of vehicle shopping - get the buyer behind the wheel. I've been to many places where this was clearly not their policy. Although traffic was busy, my sales advisor still had a good route plan to get a feel for the vehicle under different conditions, including a highway run. Overall I was pleased with the experience. I was given clear answers to questions she knew, and if I asked something technical she didn't know the answer to, she didn't pretend to. Very open and honest. I've just begun the shopping process, and I'm not in any hurry- but if I decide I want a closer look I'll definitely go back. Katie was my sales advisor. I would definitely recommend for anyone shopping for a Nissan vehicle in the area.

Jun 12, 2019
After several months I finally found the vehicle I wanted. It was a very long process, but Chris VanWiechen went above and beyond to help me find the vehicle that I wanted. He was very patient with me, and didn't give up, though at times I am sure he was about to give up and walk away or should have. I highly recommend anyone looking for a vehicle to go see Chris at St. Catharines Nissan. Chris is a great guy , who will help you find exactly what you want , and what is within your budget. He doesn't pressure you into buying something you will not be happy with. Stop by and speak to him, he is a great salesman. Tell him I sent you also. Also Kudos to Judy at the front counter for everything she did for me as well as all the others there , who had a hand in this entire process of me getting my vehicle. Top Rate Service for sure

Apr 12, 2019
Just bought a Rogue and I couldn't be anymore happier. Trever Mold, Misty, Rob and Derek were all so amazing and helpful and made the process easy for me. They were genuinely happy to help and made sure I got what was right for me. I would highly recommend looking here first when purchasing a vehicle

May 16, 2019
DO NOT PURCHASE OR MAKE ANY SERVICE IN THIS PLACE! DO NOT PURCHASE OR MAKE ANY SERVICE IN THIS PLACE! DO NOT PURCHASE OR MAKE ANY SERVICE IN THIS PLACE! DO NOT PURCHASE OR MAKE ANY SERVICE IN THIS PLACE! The worst service ever. They are lost, have no history of what service was done, which service needs to be completed. I requested a safety report on my car. The first technician ordered parts. A week later I called and asked about the parts. Nobody knew that. They made another appointment. I left my car there. They did not find any problems, so I explain again. The next day, another appointment. The mechanic replaced only one piece of the two that they said had problem. He said that the other part was not necessary. A month later they called me again: "Your parts have arrived." I left my car for the fourth time. The advisor called me and said no parts are needed again, the car is ok to pick up. They have no control. They treat you like a clown, wasting your time and your gas. DO NOT PURCHASE OR MAKE ANY SERVICE IN THIS PLACE!

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