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Northtown Mazda

Northtown Mazda

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4.5 Google Review
3920 Sheridan Dr, Amherst, New York, 14226, United States
(716) 217-2392 www.northtownmazda.com
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Google Reviews

Refresh Reviews 4.5


Dec 20, 2018
Some of the best service I have ever received has happened at Northtown Mazda. Their prices however, could use some work. Paid $50 for a cabin air filter that I later found out I could purchase for $5. Extremely disappointed I spent that. I've had lovely experiences before that though and everyone who works in the service department is so friendly and helpful.

Dec 11, 2018
I had a good experience. Eugene showed me around the vehicle and gave me a tour of their site. He also gave me a good deal and the staff was really friendly. No one seemed pushy. I was a little bit disappointed that the vehicle was not detailed properly when I took delivery. Eugene, cleaned up a lot of it himself when I pointed that out. The interior was not clean either, but I let it slide. The passenger side rear door does not open from the inside, and I noticed it a day after I took the vehicle. But, already scheduled an appointment to get that worked on. No complains so far, and here's hoping to a long term relation with this dealership. I would definitely recommend this place.

Jan 13, 2019
Dropped off my CX5 for its first maintenance visit , was greeted promptly and with a friendly manner, went over service to be completed and was told when vehicle would be available to pick back up. Was called at promised time and was pleasantly surprised that they had cleaned off the vehicles exterior, check out was handled efficiently and all was explained including the points balance. This is why I have been leasing from Northtown Mazda since 2005 :)

Nov 15, 2018
Excellent service department location and dealership. I appreciate the prompt reception at service, the quick as possible in and out service, no over booking or crowding or long wait times. I appreciate the complimentary car wash each visit and fluid top ups. Relaxing waiting lounge with complimentary warm chocolate chip cookies and coffee! Also love the schedule screen which posts the updated status of your appointment - tho the last few times I went it was turned off. A great service location! The sales department ....now that's a whole other story ! But I won't get into that so I can end here on a positive note.😎

Dec 8, 2018
I just bought a new car here. It was a really straight forward buying experience. The sale price advertised was the price I ended up paying so no annoying haggling. The whole process was very quick - I was only there for about 2.5 hours total before I drove off in my new vehicle. The salesperson was courteous and showed me how to use all of the features and functions of my car.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm Today
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 5 pm

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