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West Herr Chevrolet of Hamburg

West Herr Chevrolet of Hamburg

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4.6 Google Review
5025 Southwestern Blvd, Hamburg, New York, 14075, United States
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Refresh Reviews 4.6


Dec 13, 2018
They were AWESOME! My car has over 99,000 miles and my heater blower was covered under warranty! Not only that, but they covered an oil leak that I didn't report. Replaced my routers, a light bulb and inspected my car... Including the $100 deductible, my total was $405.29! You are so trustworthy and terrific!!

Dec 27, 2018
They have been very accommodating and I'm glad I bought my used vehicle from them. I didn't realize they didn't accept out of state checks (which is fair) but that created a small wrinkle which we were able to work out. Also the vehicle had a minor issue which wasn't explicitly covered by the lemon law warranty, but West Herr paid for the repair and I didn't have to drive 2 hours to get that done at their dealership. Overall happy with the experience. Donovan, Matt Wager and Michael Schleicher were great to work with.

Nov 30, 2018
We bought a used vehicle here about a year ago. Our experience was not great. We went to see a vehicle that was listed online. We test drove it and looked it over and decided to proceed with making an offer. We negotiated the price down but they kept saying they overpaid for it so they couldn't come down more. If they overpaid, that was on them. We wanted a fair price considering it was used. I've always bought used vehicles and have been very happy with them. I believe we still overpaid this time because they sold us a vehicle that had a lot of issues that weren't evident from looking it over and taking it for a test drive. On top of that, we kept trying to get the title from them because we were going to refinance after the purchase. They called me a few days before the temporary registration was about to expire. There was an issue with the title. They had not gotten a clean title from the previous owner before selling us the vehicle. They did offer a rental vehicle to me and I asked for them to bring it to me since I live in the North towns and it would have been a huge inconvenience to have to go pick up the vehicle. They did at least do that. I'm writing this review a year later because I'm sitting once again at the mechanic getting more work done.

Jan 2, 2019
The staff at West Herr Chevrolet were friendly, help, and courteous. They got me exactly what I asked for and I am very pleased with my lease.

Jul 30, 2018
The service was great. The people were professional and very nice. The whole experience was just so simple and easy. My sales lady was Karen H. and she was just great. She made buying a car fun and not nerve racking. I never had an easier time. Using a car as I did with her. I would definitely recommend West Herr Chevy to my family and friends.

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Opening Hours

Mon:7:30 am - 9 pm
Tue:7:30 am - 9 pm Today
Wed:7:30 am - 6 pm
Thu:7:30 am - 9 pm
Fri:7:30 am - 6 pm
Sat:8 am - 5 pm

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