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1000 Islands RV Centre

1000 Islands RV Centre

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4.0 Google Review
409 2, Gananoque, Ontario, K7G 2V4, Canada
(800) 837-6556 www.1000islandsrv.com
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Jan 11, 2019
Purchased this RV on September 21, 2018 and gave a large cash downpayment. At this time I made it clear that we would not be operating the unit until the spring of 2019 and asked if the dealership would store it for the winter and that the 7/11 warranty not start until April of 2019. The salesman agreed to do this. Satisfied, we were directed to return October 12, 2018 for a familiarization and pay the balance. Subsequently, we attended and paid the remaining amount. During the checkout the person demonstrating the unit damaged it, thus requiring repair. Other deficiencies were noted and the service department gave me a completion date of mid November. We were contacted on November 19 by the Service Department saying that the unit was ready. We had purchased a cover from the dealership and I went out and removed the batteries. On November 20 the unit was covered. During all of this the staff was helpful and no problem aside from the damage done during the demonstration. The problem that I have is that the warranty began to roll on October 12, 2018, contrary to what we were told, and will expire approximately one month after we get it out of storage. I was told by the Business Manager that I never should have been promised this and there is nothing that they can do. I paid over $50,000. Update: January 11/2019 Issue resolved. Coverage to begin when unit leaves the property. Very satisfied.

Aug 19, 2018
As the summer begins to wind down, I am tardy in this review. Early in July my family and I were camping in the 1000 Island area for the weekend. Having driven over 5 hours to get there, let's just say we found ourselves in a bit of a predicament when we realized we did not have the keys to open up the trailer. The camp office called The 1000 island RV Centre and they said to bring it over and they would see what they could do.....and yes they had a master key that allowed us to get into the trailer and gave us one to take with us. They were not only life savers but pleasant and extremely friendly. If you have any RV needs , I would recommend you go see the people at The 1000 Island RV centre.

Oct 27, 2018
Great RV dealership Popped in to look around and ended up with a new trailer.

Oct 18, 2018
Friday at about noon I stopped in to look at toy haulers.... It looks like they sell RV's and trailers... But I'm not sure. I wandered around the huge lot to check it out. I went inside to find a person to talk to. Two ladies were standing behind counter at the store talking to each other. They totally ignored me, there was a desk that looked like a reception desk to the left of the front door a older lady was busling around behind it looking busy shuffling papers, she never looked up or around at me even though I kinda stood there looking lost, a door just beyond desk said "sales" but looked like employee only offices so after 3 or 4 minutes of wandering around the store and being ignored and the only customer in the whole place I left. As I was driving out I seen another person that was working on a RV so I stopped to ask about toy haulers, as I started to ask he interrupted me and said go to reception in second building.... they do sales. So I left, a wasted drive from Napanee. Guess they have enough customers without me.

Dec 5, 2018
Bought a rv. Service was great

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