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Heidi's RV Superstore

Heidi's RV Superstore

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3.9 Google Review
Ontario, L0L 1T0, Canada
(705) 487-2214 www.heidisrv.com
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Google Reviews

Refresh Reviews 3.9


Jul 20, 2018
Derek was a good sales person but i have gotten no follow through at all. I paid $500 for delivery - shower doesn't work, antenna doesn't work, satellite TV doesn't work, no instruction or manual on winterising and nothing but an offer to charge me $225 for a service call! Three weeks after purchase I am not impressed with this dealer.

Nov 14, 2018
Very helpful staff that will help get exactly what you want

Oct 2, 2018
The prices are good but the service sucks They are not custom service people

Jun 19, 2018
We are first time buyers and really enjoyed the no pressure sales and how nicely we were treated by everyone. Thanks for taking the extra time to walk through the features on our new RV! A+ Guys! (and gals;-) )

Jun 11, 2018
Purchased an awning replacement fabric from this supplier. When picking up at the store it came in a large cardboard tube that was clearly marked in large read letters every 16 inches "lay flat, do not stand upright". It was standing upright leaning against a post in the store when I picked it up. This had caused the fabric to slide all the way down and crumple up in the tube. Not realizing that this may be an issue, I went and installed it as per instructions. when it was noticed after a month that there are severe wrinkles that appear not to iron out over time, I had contacted the sales person at the store that sold it too me. No response for 2 weeks after the first email. After second email I was requested to take pictures (I guess to prove I was not lying). They now have washed their hands of the problem suggesting that I contact the manufacturer, despite it was there error in handling the product. Never any apology or admittance of this error. Very poor customer service and don't care after that. Will be warning fellow RV'ers on all the like minded groups and networks.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm Today
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:10 am - 4 pm

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