Plaza Kia

NOPE!!! Stay away Not having apprentices and coop kids attempt to fix my car. Went in for service and I stopped the service because well I’m paying for a Licensed mechanic to fix my car not a coop kid. Plus have you read the reviews even the owner knows it’s only satisfactory work. So I Went to Newmarket Kia they have 3 master techs and got a professional licensed Kia master tech like I paid for.

I see that you are SO outspoken over negative reviews. Perhaps there is a reason for them. Pushing a $1,400 Warranty that literally covered NOTHING is my reason. And what exactly was this Plaza Protection package you charged my daughter? No one explained anything to her about this. So, we are now paying $2,000 for something that was useless. I have been happy with my car but now that the Warranty is no longer valid., things are happening. I find that very uncanny. And these are NOT Unknown reasons.

I called Plaza Kia yesterday requesting to meet with a salesperson. They immediately brought Carl on the line and set an appointment for after work. Carl was very prompt in meeting me and was already prepared with a car recommendation based on the information I had provided him about my situation and what I'm looking for in a car. I tested an Optima Hybrid which is a truly amazing car. Carl spoke with Allan and worked up a deal within a very short period of time. Both Carl and Allan answered all my questions and clearly explained all aspects of the process. I am meeting Carl and Allan again tomorrow at Plaza Kia to finalize some of the paperwork. I will expand upon my review as I complete the new car purchase process. So far I am very impressed with the service from Carl and Allan. I will definately encourage my friends to visit Carl and Allan when shopping for a new car. I visited Carl and Allan today at Plaza Kia. We finished the paperwork and I'll be picking the car up on Tuesday. My appointment with Allan was scheduled for 11am and he was ready as soon as I walked in the door. Allan carefully reviewed all the loan details and payment information. We also reviewed the warranty documentation. This is by far the best warranty I've ever seen on a new car. For anyone who is thinking about checking out a Kia but is worried about a negative equity situation I highly recommend you visit Plaza Kia and speak with Allan. I've never encountered a financial specialist with his level of expertise. Once I arrived home today I did the insurance paperwork and called Carl with a question and he quickly verified all the information I needed. I picked up my Kia Optima EX Hybrid today. Carl and Allan where great as usual. Carl went over all the features of the car and how to use them. Secretly I had already read the user manual cover to cover and watched numerous YouTube videos on the car. Once I got behind the wheel and started driving it...Wow what a car. I moved from a 2015 Chrysler 300 S into this car. It is a totally different driving experience, but in a good way. It's is very smooth and quiet. I recommend that anyone who buys a car like this to read up on hypermile techniques. You want to use the battery pack, regenerative braking and momentum to your advantage in a car like this. This car isn't my old 300 and if I drive it like a 300 I would not be able to take full advantage of the potential energy savings. I'm taking the time to learn proper hybrid driving techniques and so should anyone who buys a hybrid. I've always moved my old plates from car to car but this one gets green plates. It is very cool to have green plates. If you are in the market for a good deal on an environment friendly car please visit Carl at Plaza Kia and tell him you saw John's review on Google.

Today I had a HORRIBLE experience with plaza Kia and will never go back to them. I do not recommend them at all. I can't even take my complaint to the owner/manager because he (Adam) is the son of the manager. They not only did not treat me as a loyal valued customer but also when it came to the fact that I was right, instead of assisting me asked me to take the Kia issue to another dealership. The service manager (Chan) is a liar and a cheater. Now trustworthy at all. Changing words coming out of their mouths several times. I didn't even find one person to discuss my problem today. Absolutely unprofessional. Hope the owner/father sees my review here now that they treated me so badly after being there for 3 hours.

Staff are very polite, however my last 2 service appointments have taken a very long time. Thank goodness for the wifi. I have dropped my rating to one star because I cannot give 0 stars. I went into the dealership to have my winter tires put on but they cannot find them. Staff there have said they would call me back but I have yet to receive a call and have called two times so far with no resolution.