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Roadsport Honda

Roadsport Honda

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4.1 Google Review
940 Ellesmere Rd, Toronto, Ontario, M1P 2W8, Canada
(416) 291-9501 www.roadsporthonda.ca
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Refresh Reviews 4.1


Nov 30, 2018
I was here last year to purchase several bulbs for my vehicle dashboard and then again a month back to get an emissions test. This time without an appointment, I drove into the Express Service bay hoping to get a much needed Transmission Fluid change. My vehicle arrival was registered into the service system by Alex along with the requested service. He had informed me there was 1.5 hours wait behind others and that was okay for me; I have time for my coffee and bagel plus write this review. I signed the paperwork to proceed with the estimated cost of $125 plus taxes for the job. Upon seating in the Customer Lounge, I received a dealer text message on my cell “...this is Alex, your Service Advisor@Roadsport Honda. If you need anything throughout your visit, reply to this text..”. Now, Roadsport Honda has a Service Shuttle to take customers elsewhere while their vehicle set is being performed but I’m staying here. Pickup is also available by appointment. The lounge area has clean restrooms, a kids play area, a decades old video game machine, 4 big screens (...one showing vehicle status for each work order), complimentary coffee & tea, newspapers & magazines, and couch seating for 18 people. All the while, easy listening music fills the air to reduce stress; especially for those customers that may be expecting a large repair bill. I’ve found the service excellent and staff at this dealership professional and very friendly. Today was more of the same. My total bill was $135.38 and I was back on the road 1.5 hours after I dropped in!

Sep 29, 2018
Had a wonderful experience a Roadsport Honda. Friendly and professional staff, not pushy in any way. Felt comfortable with them, even the manager who was amazing. It was a slightly used car and they only had clean ones for sale. They don't sell cars with problems or uncertain histories. So the car was amazingly clean and a better deal than any other Honda dealer. They also disclosed everything about the car, full transparency. Very pleased with this dealer and will most certainly return in the future God willing.

Sep 26, 2018
Andy Zhao, the sales rep, was knowledgeable, helpful, and friendly. Before walking into the showroom, I had researched the Civic Hatchback that I wanted. I knew what I was looking for, but had some specific questions. Andy was able to provide clear answers. I did not sense any exaggeration or pressure from him. He respected my ability to make my own rational decision; I felt confident working with him. The purchase and delivery proceeded smoothly. Based on my pleasant experience, I would highly recommend Andy and Roadsport in general.

Oct 18, 2018
Winston Chen was my sales rep. He is a genuine and friendly guy. He’s easy to talk to, knows what he’s talking about and is very professional. The first time I went in, we discussed what features I was looking for. They had plenty of nice cars there but honestly, I didn’t find the right one for me at that moment. Winston understood me 100% and didn’t pressure me at all. Shortly after, he contacted me and said there was a car in the lot that just came in that I might like. I’m so happy he did this because he was absolutely right! He remembered and knew exactly what I was looking for. Talk about amazing service! I went back and ended up buying it. The process was simple and easy. I cannot be any happier. I love my car! I’ve shopped at several dealerships and I had one of the best experiences here. If anyone is looking to buy a car from a trustworthy dealership, I recommend this place. Ask for Winston Chen!

Dec 17, 2018
Friendly and helpful staff and great shuttle service. However, it was a frustrating experience as a whole when no one picks up calls (besides the wonderful receptionist), replies to texts (their own self-provided service), or even respond to voicemails. I was disappointed in the fact that I couldn't reach the service department to reschedule my shuttle ride nor receive any kind of update about my service, and this was after hours of repeated calls.

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