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2nd Chance Auto Sales

2nd Chance Auto Sales

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4.0 Google Review
1330 Carling Ave, Ottawa, Ontario, K1Z 7K8, Canada
(613) 729-1440 www.2ndchanceauto.com
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Dec 18, 2018
I’ve dealt with Kelsey a few times now and known her since she has been at another dealership as well as 2nd Chance. Almost like a good doctor or hairstylist it’s rare to find an individual that is worth keeping their info if they change their place of work. I will continue to recommend Kelsey to my friends and family as it’s tough to find a sales person who is trustworthy with how stuff can be . She will take her time with you, keep you posted with every step, keep her integrity and gives an amazing service. Thank you and I will definitely be seeing her when the time is right again.

Dec 10, 2018
I made a simple phone call to Second Chance Auto on Carling in Ottawa and was blessed to have Kelsey Smith answer the phone. She asked simple straight forward questions and voila 4 days later I had a beautiful Ford Escape! She is professional supportive proactive and empathetic. I had got the run around from other Dealers with false empty promises - but Kelsey was refreshingly honest and got the job done. I am extremely satisfied with my experience at Second Chance and largely in part to Kelsey specifically. I will spread the word about the honesty and expediency from Second Chance and refer all to them. It's so refreshing to find an honest 'get it done' Dealership - and an honest get it done 'Face of Second Chance' in Kelsey Smith. They rock-she rocks! Life long customer moving forward; Dan

Nov 6, 2018
I usually HATE shopping for a car, but this time was different, thank God! Me and my wife highly recommend Kelsey to help you in purchasing a car in Ottawa. Kelsey was a great with helping us find exactly what we were looking for. She didn't force us into things we didn't want or try to manipulate us like the other car dealerships, because we actually did our homework. In the end she was down to earth, listened to what we actually wanted, was realistic about our budget, gave us options and gave us a fair price we felt comfortable signing on. Thanks Kelsey and Bob for the help & we will be recommending you to our friends.

Nov 7, 2018
“the way car buying should be” for sure! the best car dealership experience i have had, with one exception. Jorge was my salesman and he was spectacular. he was patient with me while i drug him up and down the aisles of cars, not exactly sure what i was looking for. once i found out, he provided speedy service getting my old car appraised, getting the papers needed for the new car, and took his time explaining anything i had questions about. staff in the customer service area (i think what it is called? right side when you walk in) was incredibly funny and very personable both times i went. great experience overall. no complaints at all here!

Nov 7, 2018
I went to the Carling location and had Kelsey. She was easy going and cut to the chase! I was there with some mentors that were blessing me with some help to get in a nicer car. She asked all the right questions and was honest in giving me answers. Never did She once bring my hopes up or stretch what we requested in the beginning. It was refreshing to get Kelseys professional help and later over dinner we agreed she was a "straight arrow". I have since recommended this to anyone w less than a reliable car. Good company experience!

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 6 pm
Sat:10 am - 4 pm Today

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