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Niagara Car and Truck Sales

Niagara Car and Truck Sales

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3.0 Google Review
5016 Saunders Settlement Rd, Niagara Falls, New York, 14305, United States
(716) 990-5596
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Jul 19, 2017
Do not recommend this place at all. You will get ripped off.

Aug 16, 2016
As a first time car buyer I looked up all of the dealerships in this area and further out to find a decent and highly recommended dealer. I saw all of the positive reviews for this place and decided that this was going to be the place I go to. Looking for a car to take back to Maryland, we (my fiancé and I) were introduced to a 2007 Ford Taurus, Naturally skeptical of Ford's for their reputation, I was assured the car would get me to and from Niagara and Maryland with little to no problems. The car was kept for a few days after purchase to make sure everything was set and to clean it up. We drove it to Maryland that night. I was told it passed New York inspection and it had the passing sticker on it as well so I was hopeful for it passing MD inspection. On the way to MD we noticed slippage and jerking when the car would stop from higher speeds 55mph to 70mph. I took it to get an oil change (that included other fluid checks and flushes) and a complimentary check/ look over (because I had a coupon) and turned out two of the wheels were no good for rain and one would not be good for snow. Then I found a deal for four new wheels and took it to get new wheels put on ( even though the dealer claimed the tires were new), when the wheels were done the mechanic told me that the car needed 2 new front outer tie rods. We took it to Pep Boys to get those replaced (and this is already $1000 extra to travel safely). Once those were replaced the slippage and jerking continued. I was instructed that the transmission could be the issue and to get a flush, the next service place advised that I not just get a flush and instead get a full service check, which advice I took. When I took it to get the full service check the report was worse than I was expecting. NOT ONLY DID IT NEED A FLUSH, BUT ALL OF THE SHOCKS NEEDED TO BE REPLACED ALL FOUR STRUTS, THE SPRING PIN WAS LOOSE, THE THIRD BACK LIGHT WAS NOT WORKING, THE TWO FRONT FLOOR PANS NEEDED TO BE REPLACED, THE ODAMERTER WAS FAINT AND NEEDED A NEW BULB, THE SWAY BAR NEEDED TO BE REPLACED, AND ALL ON TOP OF THE WORK HAVING ALREADY BEEN DONE. We took the car back to the dealer, but because of driving such a long distance (which he knew we were going to do with the car the day we looked around) the lemon law did not apply to us so we could not receive a refund. All of this happening in less than two weeks of having this car. The dealer fixed two of the struts and the third backlight and told us he didn't want to deal with us after that day. MY WARNING TO WHOEVER BUYS A CAR HERE IS KNOW YOUR CARS OR BRING SOMEONE WHO DOES, AND DO NOT TAKE THIS MANS WORD FOR HAVING HIS CARS HAVING PASSED INSPECTION, BETTER YET, SIMPLY DO NOT BUY HERE.

Aug 13, 2018

Jun 25, 2018

Nov 4, 2017

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm Today
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 3 pm

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