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Moran Buick Cadillac GMC

Moran Buick Cadillac GMC

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4.1 Google Review
4511 24th Ave, Fort Gratiot Township, Michigan, 48059, United States
(810) 385-8500 www.moranautomotive.com
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Oct 11, 2018
After dealing with Dan and Matt in service I will never drive into this dealership again, there service dept. Is a joke. They are all getting paid to stand around and hold up counters and argue with customers. Save yourself the tylenol you will need from the headache they will give you and take your vehicle anywhere else. Have had trouble with this dealership in the past just trying to buy a new vehicle but never again.

Jan 2, 2018
The minute I walked in the door I was greeted and asked how I could be helped. I found my salesman, Mr. Schroeder to be very courteous, responsive and helpful. He made me feel comfortable, and confident in my choice. I think he did a great job, and I appreciate his efforts in making the whole process of buying a car easier for me.

Oct 5, 2017
This is the second vehicle we've gotten from Moran Chevrolet Ft. Gratiot and we couldn't be happier with our experience! Both times Ted Curtiss has been knowledgeable, friendly, and always gets us the best price! We'll definitely be back to see Ted for our next car!

Sep 8, 2017
I took my car in to be serviced because of a squeaky sound in the rear of my car. Watched a few YouTube videos prior to taking it to Moran's. Looked like it just need some lube applied to one of the bushings and that would solve the problem. Took it in to Moran's and that's what they ended up doing. Well less than a few days later the squeaking came back. So I was sent an email with a customer review of my dealership experience. I mentioned how my problem returned. In a matter of a couple days Moran's was calling me back on behalf of the service manager, asking me to bring it back in and offering me a free loaner car. Found out the lower control arm needed replacing and they ordered the part and got my car fixed and haven't had a problem since. This is a dealer who took the time to contact me to resolve the matter before I even decided to take it back it on my own. That's the kind of service you're looking for and I was pleased with how they handled it and took initiative to correct the problem.

Jul 28, 2017
One star was too much. My husband and I have been traveling from Texas, through Tennessee, and back to Michigan. My 2016 Cadillac SRX is in desperate need of services. I called the service department and asked for an appointment tomorrow (Saturday). I never heard of a GMC dealer who was not open on this day so I thought nothing of asking. Chuck in the service department abruptly informed me that they are closed on weekends. Call back some other time. No offer to reschedule or help whatsoever. This is definitely the absolute lowest level of service I have received from any Caddy related dealer IN THE COUNTRY. Caddy owners beware....take your baby somewhere..anywhere else. Cadillac of Fayetteville, NC is the best I have seen so far in 1000's of miles. They go above and beyond always.

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