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Parkway Chrysler Dodge Jeep Ram

Parkway Chrysler Dodge Jeep Ram

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4.2 Google Review
21560 Hall Rd, Clinton Township, Michigan, 48038, United States
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Refresh Reviews 4.2


Jan 10, 2019
My Favorite dealership by far! I love the service and I love the people there. From my past experience I would strongly encourage anyone looking to lease or buy a car to visit Parkway and ask for Apollo or Farah for assistants, they are Very friendly and take the time to help and advice on the specific product you are looking for. They truly made my experience the best experience.

Dec 31, 2018
Place was great. Great salesman(Steve). Friendly people. Explain things so you understand them. Go out of their way to make you comfortable. This is my 3rd lease in a row 4th total

Jan 11, 2019
Excellent service. Its been a few years since I purchased from them. Took my grandson to look at a car he was interested in. Michael Harrison, our salesman was very attentive, customer friendly and very honest. No purchase made today but I will use there service in the future.

Dec 19, 2018
Micheal Akrawi is very personable! Easy to talk to, makes car shopping fun and will help you sort through all questions and concerns about purchasing a vehicle or leasing. Micheal is wonderful I highly suggest going to him for your next car

Jan 11, 2019
BEWARE! The Service Department is a scam! I took my Jeep Wrangler in for the check engine and low tire lamps being illuminated. My service writer was Richard M. I was charged $110 for diagnosis of the check engine light and what was going on with the one tire that they found was low. Richard called me later in the afternoon and said that the check engine light came on because of a spark plug coil that needed to be replaced. How could that be when I had a tune-up less than a year ago on a car with less than 70,000 miles? This dealership is the one who did the tune up. Anyway.... Richard said that they took the tire off, checked it and found no leaks. However, when I arrived the low tire light was still on. I was told to drive the car for a few miles and the light would go off. I drove around and when the light didn't go out I went back. Richard told me that he needed to diagnose the problem with the tire and would need to charge the $110 diagnosis fee again! I just paid $350 to get my car back, which included $110 for diagnosis when I brought the car in and it wasn't fixed! I talked to the Service Manager who agreed with Richard and said that they need to diagnose if it was a bad sensor that could cost over $500 to replace in addition to another diagnosis fee. How could it be a bad sensor when the tire is low and the sensor is telling me that? Both the Service Manager and Service Writer were rude when I called them out on charging me again for diagnosis. I will never go back to Parkway Jeep Service! They tried to take advantage of me and did not treat me fairly or with respect.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm Today
Sat:10 am - 3 pm

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