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Audi Downtown Toronto

Audi Downtown Toronto

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3.7 Google Review
328 Bayview Ave, Toronto, Ontario, M5A 3R7, Canada
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Refresh Reviews 3.7


Jan 8, 2019
Purchased my Q7 6 months ago from Daniel who was honest and very likeable. Marko, the delivery specialist, answers my questions regarding the vehicle in a quick and efficient manner (although it's difficult to reach him by phone, he answers your emails quickly). This dealership may not get as much stars as the other Audi dealerships in the area, but to this date, I had no issue.

Nov 28, 2018
Took my sister’s car there for service and was treated nicely by Sara the assistant service manager, Mark, and Moneer. They explained things from A-Z about her tire protection package and what it covered and what it didn’t. At the end, I like to particularly thank Sara for her tireless effort in talking to the tire warranty place for providing a timely service. Thank you Audi downtown for quick and professional service.

Nov 20, 2018
I have dealt with this dealership for a few years. It started out great when we got out S5 convertible. We were really happy when one of your former sales representatives helped us out (he moved on to Mercedes now). The service though is a different story. Zero stars here. We had our winter tires put on plus service due. We discovered on the way out of the dealership that the car is vibrating. Clearly nobody had test driven the car. Instead of an apology for releasing an unsafe vehicle to us we were told it is likely due to us mishandling the tires ( we have replaced tires 5x before and handled them the same way). Finally we were told one of the winter tires was bulging and in the end had to be replaced. Why wasn’t this picked up in the first place? And thanks for charging us twice and making us go back twice since we really have no time to waste. Just an advice, next time when you have a unhappy customer, maybe you should try to make them happy to retain their business because once our lease is over we are not interested in continuing. That’s too bad.

Nov 15, 2018
I had an excellent experience at Audi Downtown. David Jervis, my sales representative, was very professional, courteous and knowledgeable. He went over all the various purchase options and models available for the Q5 and explained them in a way that made it very easy to understand. Great experience, I'll be back again.

Sep 28, 2018
I received amazing customer service from Andrew Papik at Audi Downtown Toronto. My husband and I were looking for a new, reliable vehicle with more space for our growing family. We visited several different dealerships in the downtown core over the course of a couple weeks. Andrew was by far the best sales person we met during our search. Professional, knowledgeable, thoughtful, and very kind, Andrew made purchasing a new vehicle easy. He couldn’t have been more helpful or done more for us. If you are in the market for a vehicle, I highly recommend a visit to Audi Downtown Toronto. Ask for Andrew. You won’t be disappointed.

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