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Mazda de Granby

Mazda de Granby

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4.2 Google Review
1280 Rue Principale, Granby, Québec, J2J 0M2, Canada
(888) 990-9163 www.mazdadegranby.com
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Google Reviews

Refresh Reviews 4.2


Oct 18, 2018
Bought my last car here! Great service!

Jun 17, 2018
Polite knowledgeable Salesperson. Used car prices a little better than Montréal. I haven't used their service facilities.

Nov 8, 2017
Horrible service. Ask questions by email, get partial responses after waiting half or full day. Wanted to buy specific car and get deal done, but responses were painfully slow. Had to email several times and call several times. Anthony and Patrick were not very responsive at all. One would think when you have a confirmed buyer you would close the deal, no? Absolutely pathetic for a dealer to have such poor response and customer service. Perhaps the fact that the deal fell through because i could not wait any longer was a blessing. I would recommend looking elsewhere for a vehicle. EDIT: response to owner response - not wasting my time. interesting that I get more prompt response to my negative review than I did from staff when I was interested in purchasing the vehicle. You have my review as my feedback and Anthony and Patrick will know who I am by my interest in a red 2013 Mazda 3 GT you had for sale.

Jul 6, 2018
If I could leave zero stars I would. We were communicating to purchase a car that is extremely difficult to find in the US . Put a deposit down to hold it , and were even told if anyone else was interested in the car they would give us a call. After spending hours getting paperwork together to import the car, we couldn't get any of our calls or emails returned . When we finally got through we were told they sold the car two days ago. And that there was a miscommunication on the car being held. The salesman Pascal said he was off the day it was sold and another salesman Sebastian sold the car without him knowing . Extremely poor customer service , poor communication, and very dishonest . It's taken us over two years to find a white Mazda rx8 r3 in this condition. A car that we were going above and beyond to get cleared through customs . Pascal was not even willing to help us get the information we needed to give to customs. And their finance department what a joke that is, Jonathan was extremely rude! I would not recommend this dealership to anyone.

May 14, 2018
Very courteous staff. Timely work and thorough.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm Open Today
Thu:9 am - 9 pm
Fri:9 am - 6 pm