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Cowansville Mazda

Cowansville Mazda

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4.5 Google Review
155 Rue de Salaberry, Cowansville, Québec, J2K 5G9, Canada
(450) 266-8888 www.cowansvillemazda.com
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Google Reviews

Refresh Reviews 4.5


Aug 31, 2017
Staff are really friendly, bilingual.. did hound me as I looked around, told me if I see something I liked to come and see them.. no pressure. My second car at this dealership and will be many more

Nov 23, 2018

Aug 9, 2017
I bought a used Ford Focus from them. The second day I had it I discovered the cruise didn't work. I went back to complain and my dealer at the time Mr. Hurtubise said they could do nothing as I signed the paperwork and bought the car. I argued that the sign in the window said cruise and so the cruise should work. He said because it was over 4 years old with more than 80,000 kms it was sold as is with no guarantee. I called Consumer protection. They said there is always a 30 day guarantee no matter what. I told Mr. Hurtubise that and he said no. I called Consumer Protection again and they sent me paperwork to file a claim. Cowansville Mazda then said they would fix the cruise at my expense ($150). I showed up with my paperwork from Consumer Protection and promised to take it further. It was only after much arguing and waving Consumer protection papers that they finally agreed to fix the cruise at their expense...3 weeks later. I then vowed to never give my business to Groups St. Louis. Dishonest and shady. I had tried several times to speak to the owner but he was never available to take my calls. Terrible customer service!

Jul 14, 2017
Super service

Nov 1, 2018
Je suis extrêmement satisfaite du service reçu. Enfin, quel plaisir de rentrer chez un concessionnaire et de ne pas se faire harceler ou avoir de la pression pour absolument acheter. J'espère que les vendeurs à pression liront cet avis en s'en inspireront. Merci à mon vendeur Alain Gagnière, je lui donne 10/10. Alors, si vous voulez acheter un Mazda peut importe où vous restez, croyez-moi Mazda Cowansville...ça vaut le détour.

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