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Concept Kia Dorval

Concept Kia Dorval

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4.3 Google Review
230 Avenue Michel Jasmin, Dorval, Québec, H9P 2N5, Canada
(514) 631-7311 www.dorvalkia.com
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Google Reviews

Refresh Reviews 4.3


Dec 17, 2018
There is no point in putting a review here because if it is bad, they will just blame it on the customer. Will never buy a Kia again just because of the poor service from this location. Sometimes businesses have to take responsibility for things. They never will. Beware of Kia and specifically this location. I am putting one star because I have to to post but it definitely gets 0. UPDATE: As I cannot respond I just want to say that the owners response just proves my point. Totally dishonest and not truthful at all. Customer is always WRONG here so stay away.

Sep 3, 2018
Kia Dorval is a superb dealership. My family and I were provided with knowledgeable staff who were friendly, attentive and efficient. Mr. Gil Champion is a very special salesman who truly aimed to satisfy, he listened to what we wanted and quickly anticipated our needs. He made our buying experience a uniquely pleasant one. Another notable staff member is Gennarino, we thank you for such great service and personalized attentiveness. I highly recommend Kia Dorval for your future car purchases.

Jan 7, 2019
Went there to service my car and received great service throughout the entire process, from my telephone interactions with the receptionists, to the conversations I had with the Service staff, and the work they did on the car. The wait time was very decent and I will definitely go back despite the distance from home.

Dec 14, 2018
Awful dealership charging without reason or warning. Brought my leased Forte in because of a noise. They called to let us know that is was the front 2 breaks and it would be $563 to fix. Obviously at that price we're going to fix it elsewhere. When my husband went to pick the car up they wouldn't give him the keys unless he paid them and "inspection" fee of $55 which was never mentioned to him when he dropped off the car or to me when I made the appointment. Total SCAMMERS. STAY AWAY!!!!! UPDATE!!!! The response to my review is a complete lie. I understand that you have a business to run but misleading people in not ok. If I was informed that there would be a charge if we did not repair the car at your dealership I would have ABSOLUTELY brought it to my own mechanic. Lesson learned! It's for this reason I would NEVER deal with Kia again and pass on the word. Thanks for taking my money, Merry Christmas!!

Sep 4, 2018
Great service. Always helpful and attentive.

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Opening Hours

Mon:9 am - 8 pm Today
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:10 am - 3 pm

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