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Encore Honda

Encore Honda

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4.1 Google Review
266 Boulevard Saint-Jean-Baptiste, Châteauguay, Québec, J6K 3C2, Canada
(833) 722-4046 www.encorehonda.com
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Oct 19, 2018
I experienced the worst CUSTOMER SERVICE here. Please note that I am NOT complaining to the temporary equipments!! They don't care about their customers' feeling AT ALL. If this is the only Honda dealer all over the world, I would rather choose another brand!! Their washroom door lock was broken so that my friend was locked up in the washroom. What they did at the beginning was just asking my friend to open by herself. My friend was freaked out inside but the manager-looked man said if he used the key to open the door, his key would be broken!!! Also they kept playing jokes and laugh with their colleagues without considering their customer's feeling! And they spent more than 30 min to solve the problem! The salesman who were passionated to discuss the price of the car did not even come out to see what was happening at the beginning! Even the one star rating is too high for them! Next time if I meet this kind of situation, I will definitely CALL THE POLICE! Once again, I am not complaining about the temporary equipment and I am even understand that sometimes accident happens. I am complaining the terrible attitude of the stuffs! No one cares about their customers' feeling!!! Unless their stuff and the dealer are also temporary! So if you enjoy the feelings of being insulted and ignored, go ahead and choose encore Honda!

Apr 10, 2018
I received excellent service from Encore Honda. I was greeted personally by the service advisor. She knew exactly what was required at the appointment and completed all the formalities in short order. she advised me that the car would be ready sooner than expected which was a bonus. In fact, the car was ready before I was! The servicing was performed well and the car came out looking like new. Thank you..

Jul 13, 2018
After purchasing a new CRV last week I took the time and hand washed it myself. I found a 3 in scratch on the trunk and the trunk edge scratched. The best part is that it was repaired with a touch up pen!!!!!! After driving back and showing it to the dealer I finally got a call to have it repaired. I now have to wait until August to bring it to the Body Shop. I feel absolutely cheated and ripped off!!! Like I said I bought the truck brand new!!!

May 28, 2018
The service department ensure complete customer satisfaction. Two thumbs up for William and his outstanding customer service.

Apr 9, 2018
Very professional and care to help their customers. Visited other dealership before that one and decided to buy with them without hesitation based on the service and care they provided.

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Opening Hours

Mon:9 am - 9 pm Open Today
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm
Sat:10 am - 4 pm

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