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Mazda Chatel

Mazda Chatel

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3.9 Google Review
205 Rue Étienne Dubreuil, Québec, Québec, G1M 4A6, Canada
(418) 627-4601 www.mazdachatel.com
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Jan 8, 2018
Bought the car less than a year ago. Drove well and everything. On the road cleaned the windshield, noticed a crack. Thought it was from the temperature difference and the windshield fabrication problem. Came to the dealership, a guy looked at it with a pen, noticed something of less than 1mm: "Here is the point of impact, it was a rock, not our problem. Take this address, go there and change the window completely, it's completely on you." Yeah, sure, great service guys, keep it up! Awful place, would never come back to buy another mazda, and would never recommend any of my family members. Their website stipulates: "At Mazda Canada, we're committed to your satisfaction. We don't just want to sell you a vehicle – we want you to be absolutely delighted with every aspect of your experience with us, from buying to driving to service, which is why we are offering you this program. Mazda offers you the service and protection you need to maximize your driving performance wherever you go in Canada or the continental U.S." WHERE IS THE SERVICE? WHERE IS THE COVERAGE? You sold the car, whatever happens after according to your customer service - NOT YOUR PROBLEM. Dissatisfied customer for life.

Dec 6, 2016
All Cars are very clean! For used cars they have lots of good choices and the cars are in good shape! They have Descent prices for the value and excellent car salesmen!

Oct 29, 2017
M. Poitras is the man to see when buying from here

Mar 7, 2016
They were able to offer us a great deal in a mazda cx5, very nice people!

Apr 9, 2014
They are a big liars, not recommended at all, they say something and you discover later all hidden facts. They told you that the car was with just one proprietary but when buy the car and want to register the vehicle, you will notice how many proprietaries !! and last one drive the car for 20,000km in just 6 months!! Mazda pre-owned certified car, it was the same, 160 inspection points!!! They fill the report by them self, and you see items on the report mentioned "Neuf'' like brakes but in fact 70% of the brakes was consumed!! What they called "After sale service" is ridiculous, they try their best to avoid any reasonable repairs.

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm Open Today
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Thu:8 am - 9 pm
Fri:8 am - 9 pm