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Ford St-Basile

Ford St-Basile

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4.5 Google Review
107 Boul Sir-Wilfrid-Laurier, Saint-Basile-le-Grand, Québec, J3N 1M2, Canada
(450) 283-6699 www.fordstbasile.ca/fr
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Google Reviews

Refresh Reviews 4.5


May 7, 2019
My first time buying a car online and out of province! My online interactions with Michel were fantastic. He was responsive and super helpful. He examined the car and sent me pictures of details that he thought I should be aware of. I then dealt with Julie B in regards to the sales. She made it comfortable negotiating the purchase over emails, texts, and phone calls when necessary. Julie answered all my questions and anticipated responses to some questions that I hadn't even asked! She was helpful throughout the entire process, and when we finally met in person to sign the paperwork, it was nice to have a friendly face and familiar voice to deal with. Not to say that there were no issues throughout the process, but Julie did a great job in assuring me that things would work out.

Jun 20, 2019
Very great service! Everybody is super friendly and have lots of knowledge about the product. Sales people such Jean-Charles are very professional and once again have lots of knowledge on the product! Thank you!

Apr 24, 2019
Truly a 1st class dealership and the service is exceptional. Kind, courteous, welcoming and appreciative of my business. I have 2 Fords and won't take them anywhere else to be serviced. See you at the next oil change!

Jun 5, 2019
Just picked up a new 2019 Ford F-150 there. Bought a few vehicles in my lifetime, I would rate this purchase at this dealership to be the best to date. Jean-Charles and Kaven, know their way around and helped guide me to my my final choice (myriad of options). In the end they located the vehicle and steered it home from another Province. Must underline the Commercial Director Elodie Homo, helped capping off the experience. Nice team, helpful, knowledgeable all around.

May 25, 2019
Came here last week to check some cars out and the employees are very friendly and helpful. The only downside is some of the employees didn't speak a lot of English. A tall lady name Elodie tried to help but she did not know a word of English. I understand that their area is French mostly but she should at least know a little bit or try. She flat out said I don't speak English and did not even bother. She continued speaking in French and did not try to get someone else to translate. That is not good customer service.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm Open Today
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:10 am - 4 pm