St-Hubert Toyota

Great service no pressure good price.

Excellent service for the purchase of a new or used vehicle. Garage service is courteous and efficient. Dealt numerous times with this dealership over the years and it's been fairly pleasant.

The worst customer service ever. (in a new cars department)

To start I would like to say that I worked myself in car sales for more than three years. So for everyone to understand the situation. At the moment I'm out of Canada, but I finally raised enough money to buy a legendary Toyota 86 wich I am a big fan of. Even though I'm out of Canada physically I am still able to use internet and help of my dad, who is a Canadian and lives in Montreal. So I did my research and found three cars with a good price drop. Two of them were in st-hubert Toyota, both of them are 2017 demo liquidation cars. That is why they have a good value for me. I called my dad and asked him to pay them a visit. I am a student of Concordia University and I am going to come back to Canada August 30-31 so I have an interest to book one until I arrive, for me to be sure it waits for me. My dad was super honest and told them my situation. And that is where everything started. First of all manager immediately said that the car they came for was in a huge demand and they have had clients for it already (for black Toyota 86 2017 in 2018...yeah...right :))) ). This is a casual trick to close a deal faster. Ok. (BTW one week and a half it's still in stock and haven't been sold yet, I'll add a pic as a proof) His bad that we actually liked a hot lava color better than a black one we originally came for. BTW all that time I was online on a video call with my dad on WhatsApp. So we decided to continue and asked about the price details and what can they offer to us to close a deal. They said they can't do anything because the price is already very good (we all said this to our clients). Unfortunately for them we could show them another ad with a same year car in another dealership but a hundred $ cheaper. Suddenly we got a 500$ price drop. Ok. I was pretty satisfied with a color and a finance rate we got, so I asked my dad to book it. But the manager told him that we could do it but he would sell it to any other client anyway!!! Well this is a horrible scheme of sales guys!!! I have never faced such a thing in my life!!! We offered them a deal with a little to nothing financing and 80% of price to be paid by cash. And they lost interest because I am away at the moment and said they would sale it anyway to any other walk in client. OMG! I thought we live in 2018 not 1998. I would strongly recommend to avoid such a way of doing business nowadays. Because of internet and reviews you can't block, can do you a bad job. I will only come back to this dealership if they will have a rare car (like 86) I will have to buy from them only because of the low price. Anyway I have successfully booked another 86 just two days after this visit at another dealership. So you guys have luck sitting with two rare sports car eating your dealership money since 2017 :)

My favorite's Car dealer. Amazing service and welcoming staff. I just love the place.