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Volkswagen de l'Estrie / Sherbrooke

Volkswagen de l'Estrie / Sherbrooke

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3.5 Google Review
4465 Boul Bourque, Sherbrooke, Québec, J1N 1S4, Canada
(819) 569-9111 www.vwsherbrooke.com
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Google Reviews

Refresh Reviews 3.5


Aug 24, 2018
Service was as advertised, but full of little hiccups that all add up.

Jun 27, 2017
Terrible service, always argue about everything, getting anything done on warranty is a battle

Nov 18, 2014
I can summe up the quality of service at Volkswagen de l'Estrie in three words Appalling, Unprofessional and Deceitful. I bought a second hand car there two months ago and have had nothing but trouble since. The day I came to pick up the car the back door did not work and the ABS and anti skid signal light was on. The guy at the desk did not seem too bothered and the lady who sold me the car said the lights would go off in a few hours. They sorted out the trouble with the back door within the week without too much of a fuss, but gave us some attitude when it came to sorting out what was wrong with the alert lights on the dash, saying to my girl friend that we needed to tel them wether it was just a problem with the sensor or something else that is causing the light to turn on, a question to which she answered: "That is up to your mechanics to tell you"....Obviously!!?? A month later, thinking that the worst of it was behind us, I drove over to see my friend and mechanic to put on the winter tires that where sold with the car, and yes you guessed it, they did not fit. The tires where not mounted on the right rims! I have called them to let them know, but they refuse to sort out the mixup, no doubt because the warranty has since expired! Unacceptable!! I am not in the habit of giving anyone a bad review but this was a bit much and I think the public should be aware.

Jul 10, 2017
Correct

Nov 14, 2018
Vehicle livré avec default et reparation tarde a être réparé en plus on veux me charger 35 CAD pour un vehicle de replacement ... inadmissible, le service est mauvais

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Opening Hours

Mon:7 am - 9 pm
Tue:7 am - 9 pm
Wed:7 am - 9 pm
Thu:7 am - 9 pm
Fri:7 am - 5 pm
Sat:10 am - 4 pm