Park Avenue Audi Certifié :plus

Where to start!? I was looking at various brands and went to BMW, Audi and Volvo/Jaguar and by far the professionalism and "down-to-earth" friendly service I received from Audi Park Avenue Certifié Plus was above the rest. Our salesman, Pierre-Charles Jolicoeur was 5-star worthy. He knew how to get us a good deal by listening to my needs and finding me what I wanted, a lovely Q7. My wife and I both would highly recommend going here for your next car purchase. In one quick sentence, you didn't feel like you were in a shark tank, and you didn't feel pressured to "BUY BUY BUY" - this is the art of good salesmanship. Compare this to the BMW's experience which left us wanting to leave ASAP.

Disappointing experience! After we were told in writing that the price was negotiable for specific car, we scheduled an appointment and test drove the car. After we liked it, the sales agent said " the boss" saying price is not negotiable! It was just a waste of time. They don't keep their word.

Right away when we crossed the doors, Pierre-Charles Jolicoeur greeted us warmly and made us feel at home. Never did we feel pressured into a purchase. Even though we couldn't make a decision on a car right away, he took all the time and care to give us options, test drives, and information in helping us make a good decision. Ultimately, we chose Audi thanks to his down-to-earth and humble service. I would highly recommend his service to anyone seeking a new or certified pre-owned Audi. Thanks Pierre-Charles!

Fantastic service - Jay went above and beyond what any sales person would normally do. He made sure from start to finish, we were happy with everything - being friendly and genuine is not a characteristic that every sales person has. Even after delivery of car, he made sure we were completely satisfied and did what he could to accomplish that. Happy with our car, happy with the experience. Would deal again with this Audi dealership and Jay any day.

Great customer service and very helpful. Bought a 2013 Lexus RX from them. When it came to delivery I was in and out within 30 mins and the car looked immaculate. Thanks !