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Club Auto Escompte

Club Auto Escompte

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3.4 Google Review
2875 Chemin Gascon, Mascouche, Québec, J7L 3X7, Canada
(450) 477-1151 www.clubautoescompte.com
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Google Reviews

Refresh Reviews 3.4


Sep 6, 2018
Amazing customer service given by Sebastien. Went out of his way to help me get the car I really wanted. Highly recommend!

Dec 29, 2018
Don't believe anything they say, they will not stand behind their word, I was promised that the vehicle was certified and nothing wrong, they would replace the missing hubcap, provide a navigation disk and a spare set of keys....the front brakes and rotors were completely worn I was lucky to make home (800 km) they reneged on their promises and would not return my emails or answer my phone calls... here is a quote from their email "First of all, I would like to confirm you that this Cadillac Escalade 2008 is in very good shape.....There is nothing to do on this car...it is really impeccable." and an email that I sent "It is very disappointing that you and your dealership have chosen not to respond and clarify this situation. There are very simple solutions, yet you choose to not respond and tarnish the reputation of your company. I am a dissatisfied customer and there are many avenues available to me to communicate and my experience and follow through on this matter. It is very sad that there are dealerships that would rather choose to tarnish their reputation and reviews as opposed to exercising goodwill and come up with mutually agreeable solution. Have a great day, you will hear from me soon " and I received no response. Is this the type of dealer you want to deal with?

Sep 19, 2017
Terrible car dealership with terrible cars. Not even worthy of 1 star. I bought a car from Stephane and I have put more than what I bought it for in very necessary repairs (excluding wear and tear) I.e abs system problems, the car slamming the brakes while I was on the highway or the braking system not working all together I am stuck with this car as I am financing and will not make anywhere near what I bought it for. Total garbage. Not to mention, when I first left the dealership, after all initial repairs were done, my oils were not closed properly and I have oil gushing onto the inside of my hood. Seems like a step 1 in mechanic school was missed. To be avoided at all cost. Unless you like throwing money away and want your life in danger.

Oct 15, 2016
CONS AND LIAR. EXTREMELY UNPROFESSIONAL. BEWARE BEFORE BUYING AND IF BUYING. DONT ASK THEM ANYTHING ABOUT THE CAR THE WILL LIE, BRING A MECHANIC FRIEND WITH YOU. THEY WILL DEFINITELY HUSTLE ALL THEY CAN FROM YOU. READ YOUR CONTRACT CAREFULLY, DO NOT CARE IF IT TAKES TIME OR YOU ARE EXCITED TO HAVE YOUR NEW CAR, YOU WILL SEE SOME CRAZY EXTRA CHARGES AND STUFF YOU DIDNT EVEN ASK. THEY LIED TO ME ABOUT THE PAYEMENTS, ABOUT THE SAFETY OF THE CAR, ABOUT EVERYTHING. THEY DEFINITELY TOOK ADVANTAGE OF ME HERE INCLUDING THE BANK ASSOCIATES WHO THEY WORK WITH FOR LOANS.

Aug 1, 2018
Mon conjoint a acheté une camion de plus de 40 000$, les freins et plusieurs choses étaient à refaire. Louis, le vendeur, a promis de tout refaire avant la prise de possession. Rien n’a été fait! 2 jours après avoir reçu le véhicule le Check engine allumait et les commande au volant ne fonctionnaient plus. Plus de 2 mois s’est écoulé depuis et, malgré plusieurs appel et promesses, rien n’a été réparé. Faite attention, ils sont beau parleur, mais ne respecte aucunement leurs engagement!!

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:10 am - 3 pm Today