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Volkswagen Des Sources

Volkswagen Des Sources

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3.9 Google Review
2311 Place Transcanadienne, Dorval, Québec, H9P 2X7, Canada
(514) 683-2030 volkswagendessources.ca
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Google Reviews

Refresh Reviews 3.9


Dec 1, 2018
Went in to look at the cost of leasing a new Volkswagen and every salesperson in the place ignored me for 15 minutes. When I asked the receptionist to help me locate a salesperson for some assistance, she responded that they were closing an hour early for their Xmas party. Thanks for the heads up! Would give you 0 stars if I could. P.S. enjoy your little Christmas party

Dec 27, 2018
If I could give 0 stars, I would. Constant disregard for customer service, and constant mistakes at this dealership. Expect to spend your days calling for an answer just to get half/false information. They may even lose your keys when you bring in your car for service to keep you on your toes! Genuinely counting down the minutes to return my lease.

Nov 27, 2018
Many more stars to Franco from the service department! He was not only helpful but went out of his way to ensure all our queries and doubts were answered to our satisfaction!! Thanks Franco! You've been a GREAT help!

Nov 22, 2018
Made appointment months ago for winter tire change. Specified car needed to be ready by noon latest. Brought car in before 7am. After trying to reach the service department numerous times for an update (no answer!), finally got a lift over and found my car was still where I had left it, unchanged at 11:30am. Took the car home and got the tires changed today at another garage -- job was done in 45 minutes. Will never go back.

Jan 2, 2019
Would not recommend VW des sources, recent purchase of a new automobile, only to be lied to and not provided what was told to me and what was agreed on. After sales is a joke they only care for making a sale. Will definitely never buy here again. Tried resolving the issue after spending almost 50k on a new car and was told sorry it’s too bad we made a mistake but you’ll have to pay for the extra which I did pay. Bunch of scammers and frugal ownership for 100$ thing that you made a mistake for and asking a customer to pay for its clearly you don’t care for losing a future customer. Stay away from this dealer, purchased from other VW and had no issues.

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 9 pm Open Today
Tue:7:30 am - 9 pm
Wed:7:30 am - 9 pm
Thu:7:30 am - 9 pm
Fri:7:30 am - 6 pm
Sat:10 am - 4 pm

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