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Auto Gallery Subaru

Auto Gallery Subaru

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4.2 Google Review
609 Winnipeg St, Regina, Saskatchewan, S4R 8P2, Canada
(855) 910-9809 www.autogallery.com
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Google Reviews

Refresh Reviews 4.2


Dec 13, 2018
Once the sale is made staff have zero interest in customer satisfaction. Purchased a car with after market command start,which came with 2 key fobs. When I got home one of the key fobs would not work . I phoned the salesman to see if they would purchase a new one as it did not work. He called me back and said his boss would not approve him to purchase me a $90 fob and that I would have to buy my own. I was given advice not to go here. Should have definitely listened .

Jan 4, 2019
Multiple bad experiences with this dealership. I can't even say one experience has been positive over the years - neutral maybe but definitely not good. I've owned Subaru vehicles for over 10 years, and every time I go to purchase a new one their sales staff does such a poor job that I end up going to the other dealer in the province. They're local so I always give them the benefit of the doubt and it's always a nightmare. Even ordering accessories for my vehicle has been a let down, and the service has been so poor. It's like buying something from this dealer is an inconvenience for them.

Sep 21, 2018
Bought a newish used vehicle in March. Vehicle used a considerable amount of oil since purchase. I have done everything Auto Gallery has asked me to do, new oil change, oil consumption test. Service department will not return phone calls, run around every time I call. I asked to speak to the service manager, instead I get same service person, Josh, who will not return my phone calls. Called again today, spoke to Moses, explained that Josh will not return messages and Moses ROFL!! He thought it was hilarious that Josh would not return my call. When you phone you get a recording that the phone calls are recorded. I wish somebody would listen to how their service reps treat the customer. I will follow up with the better business bureau and with Subaru Canada for all the good it will do. Do not do business here unless like me you are trapped because I didn't heed earlier warnings not to do business here!

Nov 17, 2018
Absolutely outstanding service not only on the purchase on my vehicle but the ongoing care. Me behing someone who is indimidated purchasing a vehicle was treated with patience and respect. Brandon and Tyler have been outstanding, I am currently dealing with a tire issue and they care so much they didn’t allow me to drive my spare tire and got me a rental to ensure I was safe until my tire was ordered in. Thanks team!!!

Nov 7, 2018
Thanks to Glen and all the people in the parts dept. for helping me with replacement of my Suzuki key recently. Really appreciate your service.

INDUSTRY BLOGS

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