Ryan Chrysler Dodge Jeep

The Best! These people are top notch! I needed a few minutes of time to help me connect my phone to my radio, the service staff was helpful! I didn't even buy it there but was treated like I owned the place! Way to be a good neighbor.

I will never go back to Ryan motors they gave me the run a round on my warranty and charged me over 600 hundred dollars for parts that I could get for under $300 if I had done it myself .never again shame on you!!!

If possible they would have received no stars. The only person who was professional at this dealership was Ryan in Parts. Service department had a girl who made sexual gestures towards two customers. The dealership left my vehicle unsecured after it was checked into there service department for 2.5 weeks! I had a family emergency and they would not work with me. I ended up shipping my truck on a semi back to my local dealership. Beware when thinking about dealing with these people.

Waiting for my vehicle that was as supposed to take 2 hours at 1pm. Its 4 PM and the tech just received the key. It doesn't make sense. I'm not ignorant and know when my time is being played with. Very unacceptable.i called them to figure out the time. They still have no clue about how long it will take

Let me tell you a short story about Ryan motors customer service. In 2017 I bought a two year old ram pickup with 40k, remainder of powertrain warranty, and the paperwork showed the windshield had been replaced while they had the truck on the lot. I was satisfied with the deal and to be honest I love the truck. Well about 6 months later I was washing the truck and noticed what looked like rust inside the gap most of the way around the windshield. Upon further inspection it was RUST, and there were markings as though the paint had been scraped off when the windshield was replaced. The first place I took the truck was back to Ryan Motors to show the salesman who had sold me the truck, Mike Rosland. He looked and then went and got the sales manager who’s name escapes me at the moment. I had hoped they would volunteer up some help, anything. Nope, all they would say is “there’s nothing we can do.” My next stop was two different body shops. I chose the cheaper and paid close to $1500 to have a perfectly good windshield pulled, the cab sand blasted and painted, and of course a new windshield installed, not to mention to be out of a truck for 3 weeks. I’d also like to add the body shop confirmed it was a faulty windshield replacement. I was pretty upset at first and was waiting until I cooled down to write this review. Then I decided it wasn’t worth my time and I could just let the past live in the past, but now I keep hearing their ads on the radio about their “great customer service” and my blood boils every time. So, in summary, if you expect any sort of customer service after the sale, or you expect them to stand behind their vehicles like some of their ads say... well you are going to be out of luck. Be prepared to hear “there’s nothing we can do.” When in reality there is a lot they can do, they just choose not to. They could have chose to help me pursue the company that they hired to replace the windshield and caused the damage. They could have paid for repairs, or offered to pay some. They could have offered to help get a reduced rate at a body shop, or a windshield at cost from FCA. They could’ve offered me a freaking cup of coffee or an apology. They are choosing not to service customers after the sale. So, if you’re looking to purchase a vehicle, I’d keep driving. The next dealership, the next town even. I’m certain you will be treated better elsewhere.