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Mainway Mazda

Mainway Mazda

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4.0 Google Review
321 Circle Dr, Saskatoon, Saskatchewan, S7L 5S8, Canada
(306) 373-3711 www.mainwaymazda.com
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Oct 31, 2018
I'm editing my original review. When I first went to mainway Mazda I wasn't eligible to get the car I want, not because of the dealer but because of my bad credit. After a bit of work the awesome loan officer there got a deal to go through and I got my dream car! Thank you to everyone working there! You guys are awesome!

Aug 18, 2018
I’ve had my Mazda for about 5 years. I felt the salesmen were not too pushy like they are at a lot of dealerships. Which was a huge plus for me. They let the car sell itself. Ever since then I’ve continued taking my car here for oil changes mostly. Always good service when I take it in.

May 18, 2018
Awesome dealership to deal with! Everyone is very friendly and very helpful! Parts and service staff was great to deal with! The sales staff was awesome to deal with, very informative and helpful and actually try to help you find what your looking for. Service guys were great, kept me up to date on my repairs while my car was in the shop! I would definitely keep bringing my vehicles here!

Dec 12, 2018
Booked an appointment weeks in advance as I'm from out of town. Made sure it was known I had traveled a distance. When I left the car I was asked about preference for pick-up, "As soon as possible, I have 250 km drive home." This seemed like a irrelevant question in hindsight. After 3.5 hours, they called to say they took it for a drive and could not notice anything wrong. After they took it for a second drive, they were able to recreate the symptom. They were unable to diagnose as I had taken the factory wheels off and put my winter rims/wheels (also Mazda branded, purchased from a dealer at time of purchase). This was after I informed that once their was an issue, I had taken it to a different shop to have the tires swap to eliminate them as the cause. They were unable to overcome this and insisted I had to come back with factory wheels so they could eliminate it themselves. Luckily, I do have the factory tires, but some may not so I'm not sure what those people would have to end up doing. Wasted 9 hours of my day and was further away from diagnosing the problem than when I started. By the time they got around to even looking at the car, it was unlikely they'd be able to fix anything if they had reached a diagnosis; planning ahead was for naught. I don't plan to go back and will end up travelling to Lethbridge for future warranty work. They did give it a wash, so they get an extra star for that. Update Dec 12, 2018 - Spoke with the GM at Mainway briefly after and said they could only make it right if I came back, which is fair. I however took vehicle to the Mazda Dealership in Lethbridge. Upon arrival they took my vehicle into the shop, diagnosed it, and repaired it in about 3 or 4 business hours. They did NOT need my other set of tires to diagnose the problem.

Nov 24, 2018
I started going to Mainway in the 90's for service of my MPV and continue to get some servicing done on my vehicles even though I now don't own a Mazda. Very trustworthy and helpful, quality service.

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