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Metro Chrysler

Metro Chrysler

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3.4 Google Review
5 Two Mile Hill Rd, Whitehorse, Yukon Territory, Y1A 0A4, Canada
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Jun 12, 2019
What a joke this company is by far the absolute worst service and customer care i have ever dealt with. Tried to screw me on warranty had my truck twice which took them over forty days too fix they also tried to rip me off my rental that im supposed to be covered for then when i call dodge canada they offer to actually honor a little bit of the money back too me. Left numerous messages with the Gm never got a reply absolute nightmare company. SOLD MY TRUCK AT A LOSS JUST SO I WOULD NEVER HAVE TO DEAL WITH THESE PEOPLE AGAIN TAKE MY ADVICE DO NOT HAVE ANYTHING TO DO WITH THEM YOU WILL REGRET IT. Wish i didn't have to give them even one star

Jun 19, 2019
Great crew, even though they were booked a week in advance, they managed to fit me in and get me on my way. Highly recommended

Jul 5, 2019
Made an appt Wednesday for an oil change and tire rotation today (Friday) at 10:00 a.m. Actually received a reminder on Thursday about the appt. Arrived at 9:30 am and was told that it would be ready by 2:00 p.m. So much for an appt ... Anyhow went for a long walk and came back at 12:30 pm to find the van had not moved. They looked at their pending stuff and decided that it would be worked on next after their guy came back from lunch. Good thing I asked . So it went in about 1:30 and was done by about 3:00 pm. They called us on my cell phone to tell us that it was done so I promptly got up from my seat in the waiting room to pay. Their waiting room seats about 6 and is maybe 10 feet from the service counter.I think what bothered me most was at no time did I think they could have cared less. Not about the length of time to do the job or anything else. It just left a bad taste in my mouth and I would never go back for any reason. Since the service was so ambivalent I actually checked my oil level, tire pressure, nuts etc .

May 14, 2019
I paid almost $400 to get mud guards put on my Dodge Ram. when I came to pick up my truck, noticed the back ones were crooked. I had to make another appointment to get them fixed when I came a second time to pick up my truck the mud flaps where still crooked. The Service guy said that is how they fit to the truck. I told him my other dodge ram truck with the same mud guards weren't crooked, he said that is all they could do. I ended up taking it to a tire shop and they fixed the problem at no charge.

Aug 7, 2018
My wife brought her Jeep here few weeks back. Last week it was ready so I drove +2000 Kms with my truck to pick it up. Dropped my truck off where I had to. We picked hers up, and not even an hour the same problem occurs. So we go back the next day. We paid for a part to be changed. Off again and same thing happens. We go back again. And told it was the wrong part they put in and we paid for already. So no refunds or any kind of help. Supposed to wait for another part,but they say only they can fix it. As if they just want us to go back and give them our money again. Do not recommend this place to anyone! So wife still has a broken Jeep thanks metro for wasting our time and taking our money! You won’t be missed!

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm Today
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:9 am - 1 pm

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