If I could rate zero stars I would. Rented for over a year in one of the indoor heated units. Things looked clean and reputable upon moving in. Fast forward a year later to move out of the unit only to discover a mice infested unit. Feces on and inside everything and a hole ripped in the corner of my almost brand new couch where they continued to burrow and make their home inside. Called and spoke with Uhaul customer service who advised to take pictures of the damage and to speak with the office onsite for a claims number. Went to speak with the office only to be told that because I didn't have coverage on the unit itself that there was nothing they could do and offered no help or assistance. So after a year of almost paying them $1700, they expected me to continue paying for the unit. Needless to say we moved our contents out and had also found out that other units were infested. The kicker, a week before discovering the damage Uhaul sent a letter to advise that "improvements" had been done onsite to ensure the "quality" of the premise to avoid such rat/mice infestations and would be increasing the monthly rates. Would NOT recommend.
