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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.3 Google Review
5550 Ridge Ave, Cincinnati, Ohio, 45213, United States
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Refresh Reviews 4.3


Jan 11, 2019
I have had to rent cars from them, through work, for years. We have always had a positive experience with the Pleasant Ridge Cincinnati location. This last time, i think it was Addison, really helped me out. She was very pleasant and efficient at her job.

Nov 30, 2018
The car itself drove fine, but I haven't gotten a clean car from enterprise in months and months. I really don't care about the outside, except for the windows, so running it through a car wash doesn't help much. When the inside is dirty, it's gross! I always use hand wipes to clean all surfaces and it usually takes 2 or 3. Sometimes, the steering wheel alone makes the wipe black!!! This car though, even after wiped, had a disgusting smell air fresheners wouldn't cover. It smelled of urine! I pointed out the stained and spotted seats to the clerk when I got it, but hoped it wasn't anything toxic. I tried using wipes on the seat but the spots were still there. It took me a few minutes to really figure out what that smell was. Phew. It was worse when not moving. I don't know where the urine was, and I wasn't going to put my face by the seats or floor, but it was awful! When I returned the car, the clerk was very apologetic and took 2 days off my rental, but after I got home, I noticed he added $29 in some fees. I was not happy about that. I brought the car back early and with more gas than needed but was charged more fees.

Nov 8, 2018
This centrally located branch is one of the best in the business. Friendly, professional staff that provide quality service. Thank you for taking care of me on short notice!

Jan 1, 2019
Love the help that they try to do to ease the stress of renting a vehicle. Very reasonable and helpful

Nov 22, 2018
I rented and had a good experience. But when I rented again a week later I was confirmed. When I called to be picked up I was told that I was on a waiting list and he could not tell me when I could get a car. I was forced to Uber to get back home. I never heard again from Enterprise. Not a good result. Poor customer service.

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

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A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm Today
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 12 pm

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