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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.4 Google Review
31981 Ford Rd, Garden City, Michigan, 48135, United States
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Refresh Reviews 4.4


Dec 20, 2018
Everything went great! Excellent staff, great customer service. The real reason for the 3 star rating was the fact that the insurance fee which was not at all mentioned at the time of reservation, was close to $300. I was quoted with an employee discount at about $370 and paid a few dollars short of $600. At that rate, I would have just taken an air plane. So if you're a first time renter, be aware of the hidden fees! EDIT AFTER TALKING TO THEM- They are going to refund my money for the insurance I did not require. I am raising it back to 5 stars.

Dec 4, 2018
ROCHELLE & ASHLEY WERE GREAT TO DEAL WITH AND EXTREMELY EFFICIENT. THE WHOLE STAFF IS VERY PROFESSIONAL AND GENUINELY CARES ABOUT HELPING THE CUSTOMER. I WOULD DEFINITELY RECOMMEND THEM FOR ANY OF MY FUTURE RENTAL CAR NEEDS.

Oct 31, 2018
I recently rented a car through your service for the week. When I had originally reserved the car, I had been quoted for 383. 60. I knew that there would be an additional charge for the additional drivers ahead of time, so that was no shock. Where the shock came in, was when I was informed there would be an additional deposit charge of $250, that would be refunded at the return of the rental- which brought my total to $856! We also opted for insurance, which was charged separately for 5 dollars. Which we were told was the amount total. Fine. The free upgrade was nice, but here’s where I get angry. I returned the car at the agreed upon return date, and when I inquired about the refundable deposit going back onto my card, I was told that it actually covered the damage waiver! Myself, and the 2 other adults I traveled with were flabbergasted. We were all under the impression that I would be receiving a deposit upon our return. Which is exactly what we were told would happen. I feel absolutely swindled. And angry. I worked very hard to be able to rent the car, and then to spend the extra money that was required, seemed worth it because I would be getting my refundable 250 dollars back. I am disappointed, and I plan on telling everyone I know who needs a rental to go through another company because I feel cheated and lied too.

Dec 23, 2018
Great service, as always. I have been using Enterprise for years. I really value their convenience. They really do pick you up.Thank you for years of great service.

Aug 30, 2018
I've used this Enterprise location multiple time and have always been happy with my car rental experience. The employees are super helpful and will assist you with anything you may need. They usually have availability. I've had to walk in without a reservation and they took care of me, no problem!

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Open Today
Fri:7:30 am - 6 pm
Sat:9 am - 1 pm

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