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Enterprise Rent-A-Car

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3.9 Google Review

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S Main St, Freeport, New York, 11520, United States

(516) 377-7600 www.enterprise.com/en/car-rental/locations/us/ny/freeport-24a8.html?mcid=yext:245709

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Refresh Reviews 3.9

Moses M

Nov 5, 2018

We waited patiently for our vehicle to come at a different location. No problem. I Had other plans and i understand it can get busy, but we were given a car that says " No smoking" and smelled like cat litter and cigarettes. We didnt take it, even after the long wait. So, we were given another car. The car that was given to us needs oil and maintenance. The woman helping us "Brianna" was very sweet, provided wonderful customer service , and Id recommend her to help anyone. Sorry that you have to work with intrusive employees. Thank you for your help. Hope you found a better company that treats the cars and customers good! I wouldn't use this company again personally.

Kyle St John

Nov 23, 2018

Great customer service. Amir takes pride in what he does. They went above and beyond for me.

Dan Loisell

May 23, 2018

Great experience this past weekend renting a truck from this location. I have been a loyal Enterprise customer for a long time but this was my first time using the Freeport location and it was one of the best. The staff was super friendly and professional - both check in and return experience were great. I was treated very well and everything went smoothly and quickly. Highly recommend this rental office.

Lindsey russo

Jul 30, 2018

Will NEVER use this company again! (and I will inform my family who does use you-- NEVER TO AGAIN) They apparently did a "reversal" of the 250$ I left for a rental. Never received it and Enterprise is saying I did ( called the bank no record of this ever happening) - Tiffany the sales clerk who is beyond rude there asked me "so where is your money? In limbo?" as a paying customer that is something your client doesn't want to hear - and you as a business should be trying to make the situation right not saying "i will get back to you by the end of the day" - STILL didn't hear from them for another 4 days. I called today and he situation is still not resolved and she still has not contacted me me back either. ***0 stars*** you guys

Nisa Grant

Oct 20, 2018

Don't like this company esp the guy with weird looking hair at first they try to over charge me because idk if I'm young female and don't much about cars yet when I insurance send me to them cause i had accident. Then I left few items in the car and they told me it's in lost an found I couldnt get to go back for them same time because I am so busy with work when I do get to go back for my stuff they going to tell me they donate my stuff now I don't have a problem with donating stuff but why is that when I first call about my stuff why yall didnt tell me that in first phone call that very slack and disrespectful to me telling me after 30 days they give them away but they didnt tell me that over the phone at all and I just feel like that guy at front is rude and obnoxious

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Opening Hours

Mon:7:30 am - 6 pm

Tue:7:30 am - 6 pm

Wed:7:30 am - 6 pm

Thu:7:30 am - 6 pm

Fri:7:30 am - 6 pm

Sat:9 am - 1 pm Today