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Refresh Reviews 3.4


Aug 21, 2018
Small one person office so can be difficult to reach by phone. May be difficult if you need them to pick you up. I did my reservation online and had someone drop me off to get the rental. The pickup/drop off of rental car was very easy and hassle free. The staff was very friendly and helpful.

Jul 2, 2018
If I could rate NO STARS it would be on Ennis Enterprise. I lost count of the number of times I called to try to set up rental. I know 7 for sure in one day, only to be left holding until automated system timed out and hung up. Not a real good way to do business folks! After multiple calls and being placed on hold a few times by representatives, I received a reservation number so I could have a car pick me up at body shop this morning. ONCE AGAIN- multiple calls with timed out hang ups from system. My time is valuable and I had pressing issues to handle. Thanks to Enterprise I No longer have to handle anything AND THAT is NOT a good thing. Not only myself, but the body shop couldn't reach anyone even on cellphone or back lines they were given when this happened in the past. Thankfully the body shop had someone take me home where I can work on getting a rental from a place that will take care of their customers. I am very upset with this place and HIGHLY recommend using anywhere but here. By the way,the excuse was maybe the staff was out walking the lot...( each time we called???) If that's the case then you should look into different ways of communication with your "customers".

Oct 30, 2018
Employees at this location are NOT very helpful, friendly or courteous. This location is also NOT open on the weekend and they do NOT allow after hours drop offs.

Jul 25, 2018
So, I made reservations a day to needing a rental,the lady said she would seee tomorrow at 12 noon upon being picked up I said ok ! Tomorrow rolls around 11:00 then 12 and 1 pm I've been calling with no answer and no call back ,mind you they opened at 8am so I drive over the doors are locked no one is inside , a guy from the Chevy dealership next door comes out and says no one has been there all day and gives me the number to the next closest enterprises in waxahachie I called at least 10 times phone was busy I guess it's national walk off the job at Enterprise day !!! Don't recommend them at all!!!!!!!!

Jul 8, 2018
Very happy with their customer service.

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm Open Today

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