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Fleetwood Employment & Income Assistance Office

Fleetwood Employment & Income Assistance Office

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2.7 Google Review
16088 84 Ave #101, Surrey, British Columbia, V4N 0V9, Canada
(604) 660-2421 www2.gov.bc.ca
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Apr 24, 2019
They make you wait outside in the cold even when there are only 3 people in the waiting room that holds about 20 people . The only reason I see for this is that the staff feels rushed or pressured when they can see the people waiting. I cant see any other logical reason for it. The lines are usually shorter here than any other office so that is a plus.

Mar 4, 2019
I went to this office to help one of my friend. I was surprised at the rude and unprofessional customer service of the place. The client's are made to wait outside the office in cold weather whereas the security guard sits on a comfortable seat inside the office. The Security Guard rudely forces the client's to stand outside in cold weather while he enjoys the office warmth. I requested to speak with the staff to apprise them of the situation. The staff was unprofessional and told us to wait outside to apply / get the benefits. A very frustrating experience.

Dec 29, 2017
this social assistance office is by far... in my opinion... the least unpleasant to utilize (in comparison to the Whalley, the Newton, and the North Delta locations, respectively). as with all of the aforementioned addresses... I've become accustomed to and always know that the government bureaucrats always operate on what i can only describe as the "hurry up and wait" system. this is nothing new... BUT the line up here are a great deal shorter and waiting times not nearly as long. also when lined up outside an added bonus is the undercover area in which everyone stands

Sep 29, 2017
I've been here a few times to help friends pick up cheques and submit their information. They make clients wait out in the cold when the waiting room is more than half empty, there are a lot of moms who end up here with their babies, and the wait can be more than an hour, but there isn't even a change table in the bathroom. Staff contradict each other's information. At least this is a quieter office...

Aug 23, 2017
Staff tries the hardest to keep up, but not enough staff to streamline check collection day! I have been to this office once and it is not disability friendly for someone who needs to spend the least amount of time at the facility. Person with disabilities need an in and out experience.

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