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McKay's Landscaping

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2.6 Google Review

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Kamloops, BC V2C 3R4, British Columbia, Canada

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Kamloops Homes

Sep 17, 2018

BEWARE! I don't even know where to start with Mark McKay and his so called landscaping business. We were quoted and told that if we paid a large deposit, we would receive a discount and that our start and completion date would be secured. We provided the deposit and when spring came...it was like pulling teeth to get them started. This company is great for over-promising and under-delivering. They will con you into thinking you're getting a discount by paying up front then sporatically disappear while doing the same to others. You will have to harass the owner to come work on your job! If you even get a call back, expect to hear every single excuse in the book: "The weather isn't good; we're just finishing another job; we'll be there tomorrow; materials are back-ordered; we're getting materials delivered tomorrow". To this day, our job is not completed and they have disappeared again. The owner is extremely unprofessional, rude, unreliable and SHADY. Not to mention, they take every short-cut possible to save a dime. I STRONGLY RECOMMEND GOING ELSEWHERE.

Rob Hayden

Sep 13, 2018

We hired McKay’s to replace a fence, the fence panels and installation seemed ok, the price was on the higher end of a reasonable quote. but after 2 weeks all the posts were twisted and fence panels have warped, I tried to contact the owner numerous times over 6 months to come and make some repairs to an otherwise satisfactory job, however the owner has since stopped responding to phone calls and messages. I originally hired this company to save myself a job, however, due to this company’s bad customer service I am now out of pocket extra money for materials and labour. Having paid over 3000 dollars I would expect this company to warranty and stand behind their work. As soon as they got paid they disappeared. I would strongly recommend you go elsewhere.

Adam Robertson

Mar 10, 2016

This landscape company built a retaining wall at a neighboring property by my home. They ended up piling up approx 10" or dirt betwenn my fence and the retaining instead of laying 1 more row of bricks at ground level. This would eventually cause my fence to rot and there would be no way I could re do my fence down the road because of the dirt pushing against my fence. I called the general contractor about this and he came out and took a look and we agreed that the wall was not constructed correctly. After this discussion the Owner of McKay's showed up and was very rude and didn't want to fix the wall correctly. He basically told me to F*&K off. In the end they did fix it correctly but only after I told him that I was going to call the city building inspector to get involved. I would not recommend using McKays because the owner seems to be okay with cutting corners and not wanting to fix mistakes the right way.

Brock B

May 4, 2017

Evan Groves

May 3, 2017

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