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Custom Pools & Landscaping

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5.0 Google Review

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145 Langstaff Rd E, Thornhill, Ontario, Canada

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Martyn Sugar

Apr 10, 2018

There are only great things to say about Custom Pools and Landscaping! We wanted to put in a pool for many years and met with many pool companies, but never felt confident signing on the dotted line – until we met Mark from Custom Pools and Landscaping. His honesty and integrity were evident from our first meeting. He valued our opinions, was respectful of our budget, and demonstrated true professionalism from the beginning of the consultation process until our project was completed. Ours was a big project involving a pool and hot tub construction, cabana construction, and complete landscaping of both the back and front yards. Mark put together a comprehensive quote, reviewed it with us in detail to ensure that we were all on the same page, and did not miss a single detail! Mark was sure to keep our expectations in check by providing realistic start and completion dates, keeping in mind possible weather delays and was always transparent about costs. Mark and his team arrived early every morning and worked tirelessly each day, always being respectful of our neighbours, their property and us. Mark’s attention to detail and precision are astounding, spending hours hand chipping stone to achieve the perfect look, to adjusting the most minute measurement to ensure perfection. He was on site each and every day and coordinated each person from his own crew to every Trade. Despite the incredible rain that we had, our project was finished early, on budget, and has completely transformed our backyard. We truly believe that Mark is one of the greats in this business and we have, and will continue to, recommend him to anyone! Martyn & Michelle Toronto

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