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The Cutting Edge Complete Landscaping Inc

The Cutting Edge Complete Landscaping Inc

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2.0 Google Review
474 North Ave, North Tonawanda, Ontario, Canada
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Jul 21, 2018
Despite being optimistic about this company, they really disappointed us. Our initial impression was good; Jeff came out for our consultation on July 5th and was very informative and friendly. He really took the time to listen to what my husband and I were looking to do: landscaping on our front yard and hardscaping in the back. He took measurements and notes and even provided us with catalogs. He said he would work up a design plan and estimate and send it to us the start of the following week. We were both impressed he would actually take the time to do a design and truly cater to our demands so we were fine with waiting on the estimate. We didn't receive the estimate that following week (July 9th) but knowing it's a busy time of year for them it was not a big deal. We waited until July 13th and decided to call to inquire. Both my husband and I called separately, not realizing the other had called; my husband in the am and I later in the day. I got a hold of them and was informed Jeff would get back to us the next day. Again, no call was received, so my husband called July 16th and left a message. They called back to inform once again either that day or the next they'd get an estimate to us. We never heard another word from them. I was so excited to work with this company given they installed my parents' patio and did a great job but after being dismissed so many times, I feel that our business wasn't valued. I understood we'd have to wait for installation given the time of year and being bogged down, but to wait over two weeks for a simple estimate is ridiculous. We had spoken to Jeff about our horrible experience with another contractor and he sympathized. So to simply drop communication with us was such poor taste.

INDUSTRY BLOGS

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The Earliest Instances of Whiskey in World History

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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