Scott's Landscaping Inc.

Great place

Great local business with friendly service. Was not open for business on Saturday but still found time to assist me in acquiring product. Good quality product. Thanks again Scott!

Was run off the road by one of the companys drivers, then the owner scott himself threatened to go after me for trying to get my pride and joy fixed. If this is how he handles accidents i cant imagine working for him or hiring his company to do any landscape work. Total joke of a company

I usually never write bad reviews about local business, I feel small businesses need all the help they can get, but after the experience our small business had with Scott's Landscaping and the owner we are seeking a new landscaper going forward. Just a little back story, I run a small town home community in town and each year we put the mowing out to bid, and it just so happened that Scott's was the lowest bid, and looking around town Scott's does nice work, I am not going to take that from them, they do good work and at a reasonable price; so we accepted their contract. Things were going good, so when we needed a landscaper to finish a yard on a spec home my company built, it wasn't even a question that I was going to have Scott's bid that job too. Sure enough with all the other bids I got Scott't was again the lowest, so we signed that contact with the understanding that the yard would be going in within a week of signing the contact (May 13, 2014). Then the May 20th, comes and well it rains so I understand that it will be pushed back a day, no big deal, we delay homes when we have bad weather, so I get that. Then Friday comes and they said that they would have a crew out there Thursday to start (that was a lie), and this is when things started going downhill. When I called Friday to see when they would be going out to start the job the secretary said that everyone was gone for memorial day, but she'd have someone call me to let me know. Well a lady by the name of Cindy called me, she stated off the phone call by saying that they won't be able to do the job till the middle of June, I was like is there any possibility we can get a credit or a free watering package since we have to wait that long, she became very rude with me after I asked that and said we don't offer credits and hung up on me. Our company offers credits all the time, even if we don't mess up, it's called customer service, a phrase Scott Burk (the owner) needs to learn; we had a job that got rained out, it took a few days longer to get it completed as a thank you/ appreciation to the homeowner we sent them an Edible Arrangement, since we inconvenienced them a few days more than what the contact stated. After Memorial Day I get a call from their yard scheduling guy who tells me that they will be out Wednesday to start the job, I say great sooner than expected, well it rains on Wednesday (in the afternoon) and they didn't start the job. So I visit my town home community and see that several jobs I paid them for were not completed. There was grading that wasn't finished, and seeding that needed to be re seeded after it had washed away. We go in and speak to the owner Scott Burk. The conversation I have with him starts off with saying that I was a little dissatisfied that I paid for work to be done and it simply wasn't. He then proceed to say that he cannot keep up with our demand and yells at my uncle and myself for "barging into his office," he invited us back into. I'm not going to play innocent here, when you yell at me my uncle, he gets very defensive of us and told him that if that is how he is going to act to a paying customer that maybe we should end the contact. Scott agrees and says he will give us back our deposit check. We leave and then realize that we should get the check back today, rather then wait and see if we do. We go back in ask for the check and Scott screams at us to get out and we'll get it minus the labor, we leave, as to not cause anymore disruption. Scott needs to learn customer service, and I hopefully will received a apology from him at some point.