Lavish Nail & Spa Beacon Hill

I’m absolutely appalled by the service me and my 2 sisters were given. It’s a shame because the lady who did mine had done my pedicure previously as well and because she did such a clean job I thought I would book my sisters in who have arrived from the uk to visit for Christmas. It seems she is the only capable and professional person there and I wish I got her name because she was lovely. However the woman who served me at the till was absolutely rude and did not take anything we said into consideration. One of my sister had a fancy acrylic design, for 75$ the acrylic was bumpy and uneven and the lines were unclean. What really made me angry was my other sister who had eczema they drilled her nails down and scratched her skin and left the gel on her skin and now she’s suffering itching her skin and they would not give me a refund. Disgusting service and disgusting attitude towards people with skin disabilities absolutely insensitive and I’m not happy and will return to get my money back because 50$ for that was unacceptable for the service EDIT: I’m replying in response to the message sent by the apparent owner, the lady who served us at the till laughed at my sister when she tried to explain about her eczema condition, that is absolutely disgusting my sister bleeds when her skin is irritated and the woman who did her nails cured the gel on her skin and used an abrasive brush which has now caused her skin to be red and itching and caused so much discomfort on her hands she had to go to the pharmacy to buy creams for her skin. If my sister was frustrated it was because the lady was insensitive, flippant and damn rude not taking into consideration and laughing at her while she was trying to explain. If anything your attitude to cater to a customers discomfort is intolerable. We have our nails done all the time and never have we come across something like this. You all should be ashamed.

Wonderful service. So polite and friendly. Best manicure and Pedicure I have ever encountered. Feels so good and refreshing. And the price is also reasonable.Recommended.

We opted for the 5 star deluxe pedicure and manicure. Yet it was super rushed. We understand it’s the holidays and you want turn over of customers for maximum profit but this was uncalled for especially if I’m paying for the highest quality available. It was for my mom and I. Just because she’s not as fluent in English, she was not treated like others and it was apparent. It was not a good experience for either of us.

Absolutely love this place! They always do amazing service and so kind and welcoming. I don't let any of my friends and family go anywhere else, and neither do I. Ang does an amazing job, especially! Thank you guys :)

Love how my nails turned out. 😍 will go back again and will make this my regular nail stop from on. Can't wait to take my mom here so she can experience the wonderful service I experienced. ❤