Regal Nails, Salon & Spa

I did my nails in the nail-salon located inside Walmart at its entrance, at Marlborough location, in the last week of Sep 2021. I asked for acrylic nails ($40) which was the first one listed on their 'price listing board' at the store entrance. The lady said "I will do powder nails ($50) for you. It is very good." I said I want acrylic nails only and I was about to leave. Then the ladies started saying things in broken English (you will have to be a fortune teller to understand what they are saying). Finally, because I didn't have time to go to another location, I agreed with them for "powder nail" job which ended up as a pathetic one. I regret going there. If u have option, then choose another location for these reasons. a) the ladies have either poor English OR act like that, so that they can get away with what they want, not what you want! When you ask questions, they start talking in their language, not answer your questions! b) Poor job. Your nails will look like you did it yourself- not professional. It is uneven. c) The nails are cut with uneven length. When you try to tell them that they are uneven length, the lady will tell you, she will cut adjust the length later. But she never did that! She went ahead and finished the job. By the time you realize that it is over, it is at a stage where cutting it would make it look even more ugly! d) The artificial nail attachment that they start with as a base are selected unevenly and not fitting your nail size. When you try to tell them you need a wider one, they are not ready to change it. Instead they will continue in broken English why it won't matter at the end. Finally, when the job is done, the thin nail that is used as base will make it look very artificial and unprofessional. You will see a gap at both ends of your nails. e) Uneven surface. After they put powder on my nails, she did not file the surface smoothly on some nails. It is now looking like, I tried to put some old-expired nail polish which had already started hardening! f) Nails are not fully covered. You will see unevenness near the skin, as if a 6-year old tried to put nail polish on you! g) Finally after doing a service like the above, they ask for tip ^ ^. The total I spend including $2.5 of tax, was $55.5.

I understand it’s cheap but it felt and looked vert unsanitary. Which in these times is crucial.

I love this place. The ladies are so amazing and so fun. They are all about the upsale. But they do and amazing job!!

I normally use this franchise often but this location was awful. The ladies are super nice but my nails were done so poorly jagged uneven didnt even last a week before they started to lift. Did great on my eyebrows but unfortunately that's about it